Software Architect – ServiceNow | IRM and GRC @ (April 2020 - March 2023)
Senior Manager – ServiceNow Transformation and Delivery @ (September 2015 - April 2020)
Senior Associate – CIO Advisory, IT Service Management @ (January 2013 - September 2015)
Lead ITSM Consultant @ (June 2005 - August 2012)
Project Lead @ (May 2004 - August 2005)
Team Lead @ Ferntech Systems Private Limited (March 2000 - March 2004)
Software Analyst @ Pavan Software (February 1998 - March 2000)
Ajaykumar Guggilla Education
Indira Gandhi National Open University
Master of Computer Applications (MCA) (Computers)
2002-2005
University of Madras
Bachelor (Bachelor of Business Administration (BBA))
1995-1998
Ajaykumar Guggilla Skills
ServiceNow LSD
Managed Services
ServiceNow GRC
ServiceNow IRM
ServiceNow Advanced Risk Management
ServiceNow Risk Management
ServiceNow Operational Risk Management
ITIL
Requirements Analysis
Project Management
IT Strategy
Process Improvement
Change Management
SDLC
Service Delivery
Project Planning
PMP
Business Analysis
Incident Management
Business Process
Business Process Improvement
Service Management
Software Project Management
Release Management
IT Management
BMC Remedy
Integration
IT Operations
Consulting
Operations Management
Process Engineering
Process Management
Configuration Management
Service Improvement
CMDB
SAP
Project Delivery
Stakeholder Management
SLA
Consultancy
Remedy
Epiphany
ServiceNow
ITSM
Artificial Intelligence (AI)
Automation & Workflow Orchestration
Digital Transformation
Engineering Consulting
Governance, Risk Management, and Compliance (GRC)
IT Consulting
IT Service Management (ITSM)
ServiceNow AI
ServiceNow IRM / GRC
ServiceNow Platform
Financial Advisory
Process Definition
Service Desk
Community
Cost
Epicor
JIRA
Multifaceted
Frameworks
Streams
Support Teams
Business Administration
Service Level Management
Requirements Gathering
Data Transformation
Business Service
Descriptions
North America
Steering
Resolve
PowerPoint
Siemens
Human Resources
Site Visits
Sun Microsystems
System
Crystal Reports
FrontPage
Onyx Crm
Consolidation
Industrial Sectors
Reflections
Environment Management
Policy
Scripting
Mission Critical
Organizational Design
Custom Software
Hardware
Knowledge Management Systems
Information Technology
Disruption
Sap Xmii
Retail
Communication
Resource Management
Technical Requirements
Consolidating
Marketing
QoS
Missions
France
Tool Selection
Data Marts
Responsibility
Fortune
Policies and Procedures
Google Groups
Model Development
Diagnostics
Service Lifecycle Management
Credentials
Operating Models
Microsoft Word
Microsoft .NET
Demand Management
Tokyo
Technical Issues
Software Development
VBScript
Deployments
Writing
Logic
Infrastructure
Visual Studio
Persona Creation
At&T
Leisure
Travel
Adapter
Guiding
CRM
Redundant
Metrics
Auditing
GRC
Functional Requirements
SharePoint
Linux
Workflow
Data Center
Customer Satisfaction
Project Leadership
Validation
Boosting
Reports
Rcv
Enterprise It
XML
Testing
Asset Management
End Users
Solution
Trains And Add Rails
System Monitoring
Microsoft
Campaigns
New Delhi
Production Support
Configurations
Conventions
Energy
Maturity
Dashboard
Analytics
Utility
Media
Technical Solutions
E Commerce
Roadmap
Shell
Portals
Brazil
Sourcing
Microsoft SQL Server
Business Rules
Machine Tools
Materials
Oracle
Interviews
Asset
Transition Planning
Budgets
Supplier Management
Conducting Workshops
Architecture
Evaluation
Coordinated
Workforce
Windows Server
Service Design
Chemical
Level 1
Vendors
Continuity Management
Net
Customizations
HP Quality Center
SAN
Adoption
Design Review
SAP ERP
Singapore
Recorder
Business Requirements
Windows XP
Capacity Management
DHTML
Closure
Benchmarking
HTTPS
Security
Key Performance Indicators
MySQL
Source
Datastage
Web Applications
ASP
Service Operations
Telecommunications
Healthcare
Strategy
Microsoft Office
Microsoft Excel
Moody'S
Surveying
Steady State
Sap Mii
Operational Excellence
Transitioning
Stakeholders
Data Center Relocation
Problem Management
Downstream Oil And Gas
Indiana
ROOT
Auto
Applications
Managerial Finance
ITIL Process
Ericsson
Product Support
Decision Support
Workshops
HTML
Design Standards
Process Capability
Knowledge Transfer
Microsoft Project
Dashboarding
Project
SQL
Governance
Contractual Agreements
Automobile
Hyderabad
LinkedIn
Internal Audit
Contract Management
Rural Development
Interfaces
Forms
Service Desk Management
Leveraging Technology
Business Objects
BMC Patrol
Java
Logics
India
Mitsubishi
Platforms
Deployed
IT Service Delivery
United Nations
Delivery
Road Maps
Flexible
Insurance
Windows
Server Technology
Structure
Utilities
Programming
Charting
Event Management
PHP
Information Security Management
Assessment
Tooling Design
PRINCE2
Management
Enterprise Systems
IT Service Management
Transformations
Boston
Execution
Photoshop
Foundation
Business Services
Cell
Engagements
Organizational Effectiveness
Agreement
Visual Basic
Revision
Training
Federal Agencies
Enterprise Software
Peace
Order Fulfillment
Reporting
Incident
Dry
Guides
Siteminder
IT Asset Management
Service Catalog
IT GRC
Cut
Process Maturity
Win Cvs
Project Plans
Schedules
Cost Savings
End User Training
Requirements Workshops
Operations
Aligning
Checks
Microsoft Certified Professional
Engagement
Viper
Data Migration
Oil and Gas
Banking
Cab
Track Record Of Success
Executive Management
HEV
IIS
Windows Vista
Visio
Software
Charter
Financial Services
Creating Reports
Service Portfolio Management
Chennai
Work Instructions
Test Cases
Rate
Agents
Process Champion
Manufacturing
Blending
JavaScript
Current State Assessment
Process Design
Knowledge Management
ColdFusion
Software Asset Management
Coordinate
Ajaykumar Guggilla Summary
Ajaykumar Guggilla, based in Florida, United States, is currently a ServiceNow Platform Transformation and Delivery Lead | IRM and GRC at SmartWorks, LLC. Ajaykumar Guggilla brings experience from previous roles at RiskX, OCC, iTech US Inc and Cognizant. Ajaykumar Guggilla holds a 2002 - 2005 Master of Computer Applications (MCA) in Computers @ Indira Gandhi National Open University. With a robust skill set that includes ServiceNow LSD, Managed Services, ServiceNow GRC, ServiceNow IRM, ServiceNow Advanced Risk Management and more. Ajaykumar Guggilla has 1 emails and 2 mobile phone numbers on RocketReach.
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