Senior Key Account Manager – Client and Operations Management @ (January 2025 - October 2025)
Senior Key Account Manager @ (June 2019 - December 2024)
Operations Analyst @ (November 2016 - June 2019)
Ajay Lakra Education
University of Delhi
Bachelor of Arts (Major in Business Management and Communication)
2016-2019
Ajay Lakra Skills
Account Management
Agile Project Management
Analytical Skills
Audit & Compliance
Business Communications
Business Development
Business Growth
Business-to-Business (B2B)
Client Closing
Client Contact
Client Relationship Management
Client Relationship Strengthening
Contract Negotiation
Cross-functional Coordination
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service Representatives
Data Science
Escalations Management
Event Planning
Google Workspace
HR Consulting
Helping Clients Succeed
Integration
Key Account Acquisition & Retention
Key Account Growth
Key Account Management
Leadership
Manage client expectations
Management
Microsoft Excel
Microsoft Office
Operational Efficiency
Operations Management
Oracle Fusion Applications (OFA)
Pre-Sales Support
Presentation Skills
Profit Maximization
Project Leadership
Project Management
Public Speaking
Rapid Revenue Growth
Reporting & Dashboard Automation
Sales Management
Salesforce.com
Service Delivery
Service Delivery & SLA Management
Social Media
Streamlining Operational Processes
Supply Chain Management
System Monitoring
Teamwork
Training and Development (HR)
Vendor Management
Verification and Validation (V&V)
Volunteer Leadership
Working With Clients
Ajay Lakra Summary
Ajay Lakra, based in Noida, UP, IN, is currently a Senior Key Account Manager at InstaVeritas. Ajay Lakra brings experience from previous roles at WeblogySphere Pvt. Ltd. and InstaVeritas. Ajay Lakra holds a 2016 - 2019 Bachelor of Arts in Major in Business Management and Communication @ University of Delhi. With a robust skill set that includes Account Management, Agile Project Management, Analytical Skills, Audit & Compliance, Business Communications and more. Ajay Lakra has 1 emails and 1 mobile phone numbers on RocketReach.
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