2024 -2025 Sr. Manager - Customer Experience and Contact Center @
2023 -2024 Head- Contact Center, Customer Experience and Operations @
2022 -2023 Deputy Manager Design- Vendor Business, Customer Experience, CX Insights and Process Excellence. @
2019 -2022 Team Manager @
2016 -2019 Process Improvement Analyst @
2014 -2016 Process Advisor @
2012 -2013 Escalation Lead @
2011 -2012 Senior Escalation Engineer @
2010 -2011 USA- Debt Collection @
Ajay Kumar Education
RMPG
Ajay Kumar Summary
Ajay Kumar, based in Gurugram, HR, IN, is currently a Operations Manager at Air India Express. Ajay Kumar brings experience from previous roles at Naukri.com, Livpure Smart and Snapdeal. Ajay Kumar holds a RMPG. Ajay Kumar has 1 emails on RocketReach.
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