2010 -2017 Senior Director of Contact Center Operations @
2010 -2017 Senior Director of Contact Center Operations @ The CollegeBound Network - A CareerCo Company
2005 -2010 Contact Center Manager @
AJ McFadden Education
Delaware State University
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2000-2008
AJ McFadden Skills
Succession Planning
Resource Allocation
Customer Satisfaction
Customer Success
Business Reviews
Data-driven Decision Making
Key Performance Indicators
Quantitative Analytics
Lead Generation
Online Lead Generation
Sales
Social Networking
Marketing
Social Media Marketing
Fulfillment Services
Training
Client Fulfillment
Sales Management
PPC
Direct Marketing
Call Centers
Online Marketing
Email Marketing
Customer Service
CRM
Leadership
Analytics
Online Advertising
Account Management
Salesforce.com
Recruiting
Customer Experience
Management
Coaching
Telemarketing
B2B
SEM
Business Development
Customer Retention
Social Media
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Logistics Management
Customer Relationship Management Crm
Business to Business B2b
AJ McFadden Summary
AJ McFadden, based in Manasquan, NJ, US, is currently a Vice President of Customer Operations at Winston Benefits Inc. AJ McFadden brings experience from previous roles at Premiere Response, CareerCo, The CollegeBound Network - A CareerCo Company and Benefits Data Trust. AJ McFadden holds a 2000 - 2008 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ Delaware State University. With a robust skill set that includes Succession Planning, Resource Allocation, Customer Satisfaction, Customer Success, Business Reviews and more. AJ McFadden has 2 emails and 1 mobile phone numbers on RocketReach.
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