2024 -
now Senior Customer Success Manager @ Monograph
2022 -
now CX Advisory Commitee Member @
2021 -
2024 Customer Success Manager @ Monograph
2021 -
2021 Technical Expert @
2021 -
2021 Customer Success Manager @ Woodpecker
2020 -
2021 Customer Success Manager, North America @
2020 -
2021 Technical Advisor @
2017 -
2020 Genius @
2015 -
2018 Barista Lead @
2017 -
2017 Technical Specialist @
2015 -
2017 Expert @
2013 -
2015 Business Specialist @
2010 -
2015 Specialist @
AJ Ali Education
Virginia Commonwealth University
Bachelor of Arts - BA
2008
-
2012
Salem High School
Advanced Studies Diploma
2006
-
2008
Lexington Senior High School 2004
-
2006
AJ Ali Skills
Customer Service
Technical Support
Multitasking
Problem Solving
Team Leadership
Collaborative Leadership
Project Management
Interpersonal Skills
Constructive Feedback
Written Communication
Conflict Resolution
Peer Mentoring
Computer Repair
Troubleshooting
Computer Hardware
Mac
Microsoft Office
OS X
Social Media
AJ Ali Summary
AJ Ali, based in Richmond, VA, US, is currently a Senior Customer Success Manager at Monograph. AJ Ali brings experience from previous roles at CX at University of Richmond, Monograph, Apple and Woodpecker. AJ Ali holds a 2008 - 2012 Bachelor of Arts - BA @ Virginia Commonwealth University. With a robust skill set that includes Customer Service, Technical Support, Multitasking, Problem Solving, Team Leadership and more. AJ Ali has 6 emails on RocketReach.
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