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Aisha Strauss Location
Boston, MA, US
Aisha Strauss Work
Director of Customer Success @ (June 2019 - Present)
Customer Service Support Manager @ (January 2017 - Present)
Customer Service Manager @ (July 2017 - February 2019)
Consultant @ Wanderset (January 2017 - January 2018)
Customer Service Manager @ (March 2016 - June 2017)
Director of Customer Success @ (January 2009 - January 2017)
Director of Customer Service @ (March 2009 - March 2015)
Operations Manager @ Viewpoint (December 2005 - January 2009)
Aisha Strauss Education
Art Institute of Philadelphia
Bachelor of Arts
University of Michigan-Flint
Bachelor of Business Administration
University of Michigan
Aisha Strauss Skills
Account Management
Analytical Skills
Artificial Intelligence (AI)
Brand Health Tracking
Budgeting
Business-to-Business (B2B)
CRM
Call Center Administration
Call Center Development
Call Centers
Call Routing
Channel Growth
Client Insight
Client Relationship Strengthening
Client Services
Coaching & Mentoring
Communication
Contact Center Management
Contact Center Operations
Contact Center Optimization
Content Management
Contract Negotiation
Customer Analysis
Customer Engagement
Customer Experience
Customer Insight
Customer Journey Mapping
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Systems
Customer Service Training
Customer Success
Customer Support
Digital Strategy
Director level
E-Commerce Consulting
E-commerce
E-commerce Optimization
Facebook
Forecasting
Global Customer Service
Help Desk Support
KPI Dashboards
KPI Implementation
KPI Reports
Leadership
Logistics Management
Loyalty Programs
Management
Marketing Campaign Management
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
Operational Excellence
Operations Management
Presentation Skills
Presentations
Quality Improvement
Sales
Salesforce.com
Service Delivery Optimization
Social Media
Social Media Marketing
Social Networking
Start-up Consulting
Startups
Support Management
Support Services Management
Team Building
Technical Operations
Technical Support
Training
Trend Forecasting
Upselling
Utilities
Utility Industry
VIP Services
Voice of the Customer
Zendesk
E Commerce
Strategy
Customer Relationship Management Crm
Customer Relationship Management
Aisha Strauss Summary
Aisha Strauss, based in Boston, MA, US, is currently a Director of Customer Success at Sense. Aisha Strauss brings experience from previous roles at Sense, Wanderset and Charles River Apparel. Aisha Strauss holds a Bachelor of Arts @ Art Institute of Philadelphia. With a robust skill set that includes Account Management, Analytical Skills, Artificial Intelligence (AI), Brand Health Tracking, Budgeting and more. Aisha Strauss has 3 emails and 1 mobile phone numbers on RocketReach.
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