Airgentic Information

Most chatbots get most of the question. Someone asks for "an MBA, but not online" and gets a list of online MBAs. Airgentic is AI customer service that gets the whole question right. Airgentic turns intent into real search filters, answers from your own content with citations, and hands off to your team when it matters. That means the whole question rather than the gist of it — a negation, a date, a campus, a study mode, an eligibility rule — applied against the full structure of your content. And where a question needs more than an answer, our specialist agents ask the clarifying question, act in your systems, and complete the next step instead of handing someone a link. Your team stays in control of what gets said. Override any answer, publish a better one, and everyone who asks next gets the improved version. Every conversation then becomes evidence. Customer Insights shows how well you answered and what needs review. Conversational Intelligence discovers the themes people actually raised, maps them to your faculties, service areas or product lines, and shows what changed this month — unprompted, continuous research on questions you are already receiving. BCIT compared Airgentic users against users of their own site search, and measured twice the revenue per user and four times the applications. Built for organisations with complex information and high-value journeys: higher education, local government, and manufacturers and technical industries.