Customer Experience Team Lead @ (December 2022 - July 2023)
Customer Experience @ (July 2020 - December 2022)
Finance Admin Assistant @ (February 2019 - June 2020)
Internship @ Unilab, Inc. (January 2016 - May 2016)
Aimee F. Education
University of Rizal System
Bachelor's degree (Mathematics and Computer Science)
Aimee F. Skills
Customer Relationship Management (CRM)
Customer Engagement
Team Coordination
Event Planning
Team Leadership
Coaching
Mentoring
Customer Satisfaction
Customer Retention
Customer Experience
Customer Service Management
Customer Interaction Management
Analytical Skills
Leadership
Operations Management
Freight
Supervisory Skills
Chat
Email Etiquette
Jira Service Desk
Slack
Parcel hub
Couriers
Organization Skills
Writing
SAP Products
Administrative Assistance
Customer Service
Teamwork
Negotiation
Zendesk
Zendesk Support
Microsoft Office
Administration
Microsoft Excel
Calendaring
Data Entry
Invoicing
Clerical Skills
Office Administration
General Administration
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Confluence
Jira
Online Support
Social Media
Customer Support
Xero
Travel Arrangements
Computer Literacy
Expense Reports
Process Improvement
Freight Forwarding
Air Freight
SAP System
International Logistics
International Shipping
Distribution Logistics
Shippers
Web Chat
Import/Export Operations
Communication
Personal Shopping
Continuous Improvement
Aimee F. Summary
Aimee F., based in Philippines, is currently a Customer Experience Manager at forward2me. Aimee F. brings experience from previous roles at forward2me, Ben Edictio Corp. and Unilab, Inc.. Aimee F. holds a Bachelor's degree in Mathematics and Computer Science @ University of Rizal System. With a robust skill set that includes Customer Relationship Management (CRM), Customer Engagement, Team Coordination, Event Planning, Team Leadership and more. Aimee F. has 1 emails on RocketReach.
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