Aimee Byrd Email & Phone Number
Director, Customer Excellence-Shared Services @ Hilton
5 free lookup(s).
Aimee Byrd Location
- Texas, United States
Aimee Byrd Work
- 2024 -now Director, Customer Excellence-Shared Services @
- 2018 -2024 Senior Manager, Customer Excellence: Process Management, PMO and Digital Content @
- 2015 -2018 Process Manager Capital One Home Loans (Default Servicing) @
- 2012 -2015 Learning Manager Commercial Bank @
- 2003 -2012 Senior Learning Consultant Commercial Bank @
- 2001 -2003 Training Consultant-Global Finance and E-Engineering @
- 1999 -2001 Trainer-America One and Retention Call Center @
Aimee Byrd Education
- University of Richmond
Bachelor of Arts (BA) (French/Secondary Education)
1993-1996 - Université de La Rochelle
(French Studies)
1995-1995
Aimee Byrd Skills
- Change Management
- Training
- Leadership
- Project Management
- Program Management
- Instructional Design
- Training Course Development
- Training Delivery
- Process Improvement
- Training Program Development
- Training Management
- Human Resources
- Consulting
- Management
- Adult Education
- Call Centers
- Employee Training
- Vendor Management
- Team Management
- Virtual Facilitation
- Commercial Banking
- Process Management
- Credit Cards
- Foreign Languages
- System Implementations
- Business Process Design
- Visio
- Business Process
- Microsoft Word
- Customer Experience
- Issue Management
- Sales
- Engineering
- Regulatory Requirements
- Mortgage Servicing
- Risk Management
- Communication
- Regulatory Compliance
- Microsoft Office
- Customer Service
- Lean Six Sigma
- Commercial Bank
Aimee Byrd Summary
- Aimee Byrd, based in Texas, United States, is currently a Director, Customer Excellence-Shared Services at Hilton. Aimee Byrd brings experience from previous roles at Hilton and Capital One. Aimee Byrd holds a 1993 - 1996 Bachelor of Arts (BA) in French/Secondary Education @ University of Richmond. With a robust skill set that includes Change Management, Training, Leadership, Project Management, Program Management and more. Aimee Byrd has 3 emails and 2 mobile phone numbers on RocketReach.
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