2010 -2015 Assistant Vice President; Mortgage Servicing Team Manager @
Aimee Allen Education
Arizona State University
Bachelor of Arts (B.A.) (Liberal Arts and Sciences, General Studies and Humanities)
Aimee Allen Skills
Contact Center Strategy
Business Acumen
Relationship Building
Big Data Analytics
Large-scale Data Analysis
Data Management
Microsoft Excel
Microsoft Word
Negotiation
Operational Excellence
Analytical Skills
Organization Skills
Leadership
Project Management
Public Speaking
Time Management
Call Center Development
Contact Centers
Remote Function Call (RFC)
Call Logging
NICE Call Recording
Call Routing
Call Monitoring
Call Center Architecture
Call Management
Call center start-up
Call Center Administration
IEX Total View
Real Estate Transactions
Capacity Planning
Capacity Management
Forecasting
Go Live Support
Post Go Live Support
Team Management
Management
Change Management
Event Management
Operations Management
Customer Relationship Management (CRM)
Management Consulting
Vendor Management
Performance Management
Banking
Customer Service
Risk Management
Microsoft Office
Business Process Improvement
Team Building
Aimee Allen Summary
Aimee Allen, based in Mesa, AZ, US, is currently a Vice President; Operations Research Analyst at Merrill Edge. Aimee Allen brings experience from previous roles at Merrill Edge and Bank of America. Aimee Allen holds a Bachelor of Arts (B.A.) in Liberal Arts and Sciences, General Studies and Humanities @ Arizona State University. With a robust skill set that includes Contact Center Strategy, Business Acumen, Relationship Building, Big Data Analytics, Large-scale Data Analysis and more. Aimee Allen has 3 emails and 2 mobile phone numbers on RocketReach.
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