2007 -2009 Tier 3 High Speed Data and Voip Technical Support Team Lead @
2005 -2006 Support Analyst @
2004 -2005 Member Services Resolution Specialist @
2000 -2004 Credit Collections Supervisor @
Aim Hicks Education
Kent State University
Bachelor of Arts (Sociology)
2009-2012
Aim Hicks Skills
Operations Management
Usability
Product Development
User Experience Design (UED)
Digital Project Management
Microsoft Word
Marketing
E-Commerce
Digital Product Development
Strategy
Customer Service
Time Management
Figma (Software)
Microsoft Excel
Leadership
Business Process Improvement
User Experience
Strategic Planning
Product Management
Project Management
Technical Analysis
Enterprise Content Management
Business Analysis
Troubleshooting
Data analysis
Software Development Life Cycle (SDLC)
Agile Methodologies
Microsoft Office Suite
Adobe Creative Suite
SQL
Cross-functional Team Leadership
Team Leadership
Management
IT Project & Program Management
OnBase
Strategic Roadmaps
SharePoint
Process Improvement
Project Implementation
Leadership Development
Change Management
Technology Roadmapping
Integration
Requirements Analysis
Requirements Gathering
Scrum
User Interface Design
Program Management
Negotiation
Vendor Management
Risk Management
Internal Audit
Aim Hicks Summary
Aim Hicks, based in United States, is currently a Senior Product Manager – Digital Signage Consultant Inspire Brands at Boston Data Pro, LLC. Aim Hicks brings experience from previous roles at Amtrust Financial Services, Inc. (Afsi), Security Microimaging Corp, Hyland, Creator of Onbase and Time Warner Cable. Aim Hicks holds a 2009 - 2012 Bachelor of Arts in Sociology @ Kent State University. With a robust skill set that includes Operations Management, Usability, Product Development, User Experience Design (UED), Digital Project Management and more. Aim Hicks has 3 emails and 1 mobile phone numbers on RocketReach.
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