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Aileen M. Location
Central Visayas, Philippines
Aileen M. Work
Back Office and Order Fulfillment Specialist @ (July 2022 - Present)
Maintenance First Responder @ (February 2022 - July 2022)
Business Relationship Manager @ Trinity Enterprise Group LLC (June 2021 - January 2022)
Customer Success Manager @ (September 2020 - May 2021)
Training Specialist @ (October 2018 - September 2020)
Aileen M. Education
University of San Jose - Recoletos
Bachelor of Arts (B.A.) (Liberal Arts and Commerce)
2016-2017
University of the Philippines
Bachelor of Science (B.S.) (Mathematics)
2003-2008
Aileen M. Skills
Account Management
Administration
Analytical Skills
BPO
Back Office Operations
Business Continuity
Business Development
Business Process Improvement
Call Center Development
Call Centers
Call Logging
Coaching
Communication
Computer Hardware
Critical Thinking
Customer Data
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Support
Data Entry
Easily Adaptable
Email Management
Executive Administrative Assistance
Google Sheets
Help Desk Support
HubSpot
Inbound Marketing
Information Technology
Life Insurance
Management
Microsoft Office
Negotiation
Order Processing
Organization Skills
Outbound Marketing
Parts Replacement
Phone Support
Problem Analysis
Product Quality
Property Management
Resolving Issues
Service Delivery
Service Improvement
Shopify
Slack
Solution-oriented
Technical Support
Telemarketing
Telephone Skills
Training
Troubleshooting
Virtual Assistance
Zendesk Customer Service Software
Aileen M. Summary
Aileen M., based in Central Visayas, Philippines, is currently a Back Office and Order Fulfillment Specialist at Rapid Translate. Aileen M. brings experience from previous roles at Abodea, Trinity Enterprise Group LLC, Emma Mason and Upwork. Aileen M. holds a 2016 - 2017 Bachelor of Arts (B.A.) in Liberal Arts and Commerce @ University of San Jose - Recoletos. With a robust skill set that includes Account Management, Administration, Analytical Skills, BPO, Back Office Operations and more. Aileen M. has 2 emails on RocketReach.
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