Aikoz Information

Turn the voice of the customer into your growth accelerator. Aikoz is an AI-powered SaaS platform that analyzes online reviews and customer verbatims to turn what your customers say into decisions and action levers. Every day, your customers, patients and pharmacists talk about your brands, products and services. Their verbatims hold pain points, expectations and weak signals that traditional dashboards miss. Aikoz makes them readable, structured and actionable. 🔹 Insurance — Proven with major industry players, Aikoz helps marketing, customer relations and quality teams steer the experience based on what policyholders really say. 🔹 Healthcare — Aikoz is expanding to pharmaceutical laboratories, dermo-cosmetic brands sold in pharmacies, and pharmacy groups and networks, listening to consumers, patients and pharmacists alike. What you get: → a structured, continuous reading of your customers' voice → prioritized insights for marketing, customer relations, business, quality and product teams → concrete action levers, shared across teams More than a tool: Aikoz is developed by Okuden, a Digital & Data consulting firm serving insurance, banking, automotive, mobility and healthcare. Technology and industry expertise, to move from listening to deciding. Want to discover what your customers really say? Contact us for a demo.