Aicpl Information

Challenge Any unplanned infrastructure is not only inconvenient, it can be costly and impair customer relations. Effective management is essential to:: - Reduce unplanned outages which can affect the operation of the business and lead to lost revenue;: - Maximise availability with proactive monitoring and drive service improvement by converting operational intelligence into actionable projects;: - Reduce performance incidents through analysis and facilitate capacity and availability planning. Features All of our services are underpinned by best practice processes, value adding service reporting and business-led SLAs. Our offering includes the following:: - Infrastructure maintenance and support services with committed fix times;: - Alert management and infrastructure monitoring services;: - Infrastructure management including support and monitoring services, change, and configuration management, backup services, patching, virus protection, and capacity and availability planning. AICPL © 2011 • Privacy policy