Ahmed Khaled Email
Senior Application Support and IT Operations Engineer @ Sonic POS
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Ahmed Khaled Location
- 6th of October City, Giza Governorate, EG
Ahmed Khaled Work
- Senior Application Support and IT Operations Engineer @ (October 2023 - Present)
- Senior Application Support Engineer @ (September 2023 - September 2024)
- Senior Application Support Engineer @ (July 2019 - August 2023)
- Information Technology Operations Supervisor @ (May 2019 - August 2021)
- Information Technology Specialist @ (April 2016 - May 2019)
- Information Technology Support Engineer @ IT Support Engineer at Top Masters Inc (May 2015 - April 2016)
Ahmed Khaled Education
- Akhbar ElYom Academy
Bachelor of Engineering (B.Eng.) (Electronics and communications)
2009-2014 - Al-Salam College language school
High School/Secondary Certificate Programs
1996-2009 - Akhbar ElYom Academy
Bachelor of Science (Electrical, Electronics and Communications Engineering)
Ahmed Khaled Skills
- Agile Methodologies
- Application Programming Interfaces (API)
- Application Support
- Customer Support
- Databases
- MySQL
- Red Hat Linux
- Networking
- Enterprise Resource Planning (ERP)
- Analytical Skills
- Problem Solving
- Configuration Management
- Software Configuration Management
- Business Applications
- Database Administration
- ERP Implementations
- IT Management
- ITIL
- ITIL Service Operations
- Team Management
- API Testing
- Angular
- Application Development
- Application Monitoring
- Application Support Management
- Arabic
- Backup & Recovery Systems
- Bash
- Bug Tracking
- Business Continuity Planning
- CCNA
- Capacity Planning
- Change Management
- Cisco Certified
- Cisco Systems Products
- Cloud Computing
- Computer Hardware
- Cross-functional Collaborations
- Customer Satisfaction
- Customer Service
- DNS Server
- Deployment Planning
- DevOps Tools
- E-invoicing
- English
- Fortinet
- Front-End Development
- Hardware
- IBM Db2
- IBM iSeries
- IT Operations
- IT Service Management
- IT Service Management Tools
- Infor Enterprise Resource Planning (ERP)
- Infor M3
- Information Technology
- Interviewing
- JavaScript
- Linux System Administration
- Metrics Analysis
- Microsoft Certified Technology
- Microsoft Dynamics ERP
- Microsoft Products
- Network Administration
- Network Infrastructure Architecture
- Network Security
- Office 365
- Office 365 Administration
- Operations Management
- Performance Monitoring
- Personnel Management
- Planning Budgeting & Forecasting
- Problem Management
- REST APIs
- Release Management
- Remote User Support
- Retail
- Root Cause Analysis
- SQL
- SQL Server Management Studio
- Scripting
- Software Development Life Cycle (SDLC)
- Software Integration
- Software Support
- Software Testing Life Cycle (STLC)
- Supervisory Management
- Supervisory Skills
- System Administration
- Systems Integration
- Team Leadership
- Technical Documentation
- Technical Support
- Ticketing Systems
- Training & Development
- Troubleshooting
- WMS Implementations
- Warehouse Management Systems
- Windows
- Windows Server
- Workload Prioritization
- XML
Ahmed Khaled Summary
- Ahmed Khaled, based in 6th of October City, Giza Governorate, EG, is currently a Senior Application Support and IT Operations Engineer at Sonic POS. Ahmed Khaled brings experience from previous roles at Seam Labs and Ibnsina Pharma. Ahmed Khaled holds a 2009 - 2014 Bachelor of Engineering (B.Eng.) in Electronics and communications @ Akhbar ElYom Academy. With a robust skill set that includes Agile Methodologies, Application Programming Interfaces (API), Application Support, Customer Support, Databases and more. Ahmed Khaled has 2 emails on RocketReach.
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Ahmed Khaled
Senior Application Support and IT Operations Engineer
6th of October City, Giza Governorate, EG
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