Ahmed Akef Email
Enterprise customer operations unit manager @ Telecom Egypt
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Ahmed Akef Location
- Egypt
Ahmed Akef Work
- Enterprise customer operations unit manager @ (April 2019 - Present)
- Enterprise customer operation Section Head @ TE data (September 2017 - April 2019)
- Enterprise Netowrk Supervisor @ TE data (November 2015 - October 2017)
- Enterprise Senior Network Engineer @ TE data (June 2013 - October 2015)
- Enterprise Network Engineer @ TE data (January 2010 - June 2013)
- Entperise Netwrok Engineer @ (September 2009 - January 2010)
- Installation Engineer @ (May 2008 - September 2009)
- Network Engineer @ (August 2007 - May 2008)
- Pre-Sales Engineer @ (October 2006 - August 2007)
Ahmed Akef Education
- Helwan University Cairo
Bachelor's degree (Telecommunications Engineering)
2002-2006 - Cisco
CCIE R&S#59048
Ahmed Akef Skills
- ATM networks
- Agile Methodologies
- BGP
- CCIP
- CCNA
- CCNP
- Change Management
- Cisco Systems Products
- Cisco Technologies
- Communication
- Customer Engagement
- Customer Relations
- Customer Satisfaction
- Dashboards
- Data Visualization
- Escalations Management
- Ethernet
- IP
- Internet Protocol (IP)
- Internet Protocol Suite (TCP/IP)
- JNCIS
- Juniper
- Juniper JNCIA-ER
- Juniper Technologies
- Leadership
- MPLS
- Microsoft Power BI
- Multiprotocol Label Switching (MPLS)
- NNI Troubleshooting (option A, B)
- Network Engineering
- Networking
- Problem Solving
- Resource Allocation
- Routers
- Switches
- Teamwork
- Technical Support
- Telecommunications
- Troubleshhoting on Hawawi DSLAMS ( ATM & IP)
- Troubleshooting
- Troubleshooting on Alcatel DSLAMs (ASAM & ISAM)
- VPN
- Virtual Private Network (VPN)
- troubleshooting GDS solutions
Ahmed Akef Summary
- Ahmed Akef, based in Egypt, is currently a Enterprise customer operations unit manager at Telecom Egypt. Ahmed Akef brings experience from previous roles at TE data. Ahmed Akef holds a 2002 - 2006 Bachelor's degree in Telecommunications Engineering @ Helwan University Cairo. With a robust skill set that includes ATM networks, Agile Methodologies, BGP, CCIP, CCNA and more. Ahmed Akef has 1 emails on RocketReach.
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