Agnes Varga Email
Regional Service Manager @ Citi
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Agnes Varga Location
- Budapest, HU
Agnes Varga Work
- 2021 -now Regional Service Manager @
- 2021 -2021 Customer Experience Expert @
- 2020 -2021 Customer Care Learning and Development Specialist Snr @
- 2017 -2019 Regional Customer Service Manager @
- 2008 -2016 Head of Customer Contact Centre @
- 2007 -2008 Process and Quality Assurance coordinator @
- 2004 -2006 Quality Management project coordinator @
- 2003 -2004 Complaint handling and Quality Mngmt specialist @
- 1999 -2003 Head of Banking Customer Services @
- 1997 -1999 Quality analyst @
- 1993 -1996 Operations clerk (cross departmental) @
Agnes Varga Education
- Budapest Metropolitan University
bachelor (Organisation communicator, Organisation psychology, Communication & Media sciences)
2006-2009 - International Banking Institution of Budapest
Chartered Course (Modern Finance in English)
1997-1997 - Balassi Bálint Gimnázium
Agnes Varga Skills
- People Management
- Internal Communications
- Customer Relations
- Banking
- Process Improvement
- Change Management
- Insurance
- Business Process Improvement
- Financial Risk
- Business Analysis
- Call Center
- Operational Risk Management
- Team Leadership
- Coaching
- Project Management
- Team Management
- Business Process
- Management
- Integration
- Retail Banking
- Customer Service
- Call Centers
- Risk Management
- Business Strategy
- Leadership
- Strategy
- Financial Analysis
- Outsourcing
- Customer Experience
- Portfolio Management
- Financial Services
- Credit Cards
- Customer Relationship Management (CRM)
- Strategic Planning
- Call Center Development
- Client Services
- Process Management
- Customer Relationship Management Crm
- Training
- Quality Assurance
- Microsoft Excel
- Client Relations
- PowerPoint
- Business Development
- Customer Relationship Management
Agnes Varga Summary
- Agnes Varga, based in Budapest, HU, is currently a Regional Service Manager at Citi. Agnes Varga brings experience from previous roles at T-Systems Hungary Ltd., FedEx and NN Insurance Company. Agnes Varga holds a 2006 - 2009 bachelor in Organisation communicator, Organisation psychology, Communication & Media sciences @ Budapest Metropolitan University. With a robust skill set that includes People Management, Internal Communications, Customer Relations, Banking, Process Improvement and more. Agnes Varga has 3 emails on RocketReach.
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