AgentBalance is an analytical “Solution as a Service” that provides customer services managers with a unique set of data about their employees. AgentBalance combines parameters and metrics based on multiple sources: Original AgentBalance data Customer-specific data External sources Our metrics can help your company in the following areas: Reduce employee turnover Boost sales and collections Improve quality of services and satisfaction of employees and customers Grow employee engagement and gamification Decrease customer churn Optimize operational costs AgentBalance is designed to complement the solutions already utilized in your customer services operations. Most commonly Workforce Management, Quality Management, and Customer Feedback solutions. We correlate our data and metrics with data from any other source and help you manage your workforce with unmatched effectivity and precision.
| Website | http://www.agentbalance.com |
| Revenue | $11 million |
| Employees | 3 (0 on RocketReach) |
| Founded | 2015 |
| Address | Hviezdoslavova 1008-7, Staré Mesto, Kosicky 040 01, SK |
| Phone | (656) 589-8834 |
| Technologies |
JavaScript
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HTML
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Google Analytics
+10 more
(view full list)
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| Industry | Computer Software, Software Development & Design, Health Care, Software, Medical, Pharmaceutical |
| Keywords | Customer Service Analytics, Agent Performance Management, Customer Experience Management, Employee Data Analytics, Data Analytics Platform, Workforce Optimization, Customer Support Analytics, Call Center Analytics, Business Intelligence Solutions, Operational Efficiency Solutions, Contact Center Analytics |
| Competitors | Smartsheet, monday.com, Asana, Wrike, Zapier, Trello, TeamGantt, ClickUp, Todoist, backpackr +44 more (view full list) |
| SIC | SIC Code 737 Companies, SIC Code 73 Companies |
| NAICS | NAICS Code 5112 Companies, NAICS Code 511 Companies, NAICS Code 51 Companies |
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The AgentBalance annual revenue was $11 million in 2026.
AgentBalance is based in Staré Mesto, Kosicky.
The NAICS codes for AgentBalance are [5112, 511, 51].
The SIC codes for AgentBalance are [737, 73].