Every day, we help millions of people to make journeys across London: By Tube, bus, tram, car, bike – and more. People don’t associate us with journeys by river, on foot or via the air, but we help with that, too. Getting people to where they need to go has been our business for over 100 years, and it shows. We’re leaders in our field, and no other city’s transport system is quite as recognisable: Red buses, black taxis, Tube trains and roundels have become icons in their own right.
Our main job is to keep the city moving, working and growing but to do that, we have to listen. Constant improvements across the network are fuelled by feedback and comments from customers, as well as work within communities, representative groups, businesses and other London transport stakeholders.
But our progress also depends on technology and data. With the future at our fingertips, we’ve already used it to revolutionise travel payments (think Oyster and contactless payment cards), and improved travel information. Tech and data is essential, not just to our future, but to others’: third parties use our data to power apps and services vital to customer journeys.
So what’s next? As well as continuing to deliver Mayor of London, Sadiq Khan’s strategy and commitments on transport, our programme of capital investments is still one of the largest. We launched the Elizabeth line, we’re modernising services and stations and making travel safer for all.
From the extraordinary, to the everyday, our historic places and spaces matter – to you, to us, to the nation. From community centres to cathedrals, homes to high streets, markets to mills – they are the places we all choose to hold onto, the legacy we want to pass on and the stories we continue to tell.
That’s why at Historic England we work together with people and organisations across England, to discover, protect and bring new life to our shared historic environment. Providing advice, knowledge, support and services, so the history that surrounds us all, lives on and is loved for longer.
British Transport Police is the national police force for the railways. Every day, we police millions of passenger journeys. Our aim is to keep you safe and make you feel secure while you travel.
We also police the London Underground, Docklands Light Railway, the Midland Metro tram system, Croydon Tramlink, Sunderland Metro, Glasgow Subway and Emirates AirLine.
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