Afaque M. Email & Phone Number
Director @ 24|7 Home Rescue
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Afaque M. Location
- Burnley, GB
Afaque M. Work
- Director @ (December 2018 - Present)
- Operations Manager Sales and Service (Offshore) @ (December 2013 - November 2018)
- Chief Executive Officer @ (October 2017 - Present)
- Customer Service Manager (Contact Center for Customer Service and Tech Support) @ (January 2011 - November 2013)
- Team Manager (call center) Telecom and Broadband @ (July 2007 - December 2010)
- Senior Technical Support Analyst @ (February 2006 - June 2007)
- CSR, Senior CSR, Team Lead @ NHS , G E Money, HMRC etc (September 2003 - January 2006)
Afaque M. Education
- University of Bradford
Masters (Msc in Mobile Computing)
2004-2005 - Sir Syed University of Engineering & Technology (SSUET)
Becholors of Scienece (B.S. in Computer Engineering)
1999-2002
Afaque M. Skills
- Leadership
- Operations Management
- Customer Experience
- Call Centers
- Claims Management
- Technical Support
- Web Analytics
- Project Management
- Service Management
- Service Delivery
- Performance Management
- Business Development
- Outsourcing
- Information Management
- Project Delivery
- Quality Assurance
- Contact Centers
- Vendor Management
- Sales Operations
- Operating Budgets
- Business Intelligence (BI)
- Business Process Improvement
- Business Strategy
- Coaching
- Communication
- Cost Management
- Cross-functional Team Leadership
- Customer Satisfaction
- Customer Service
- Disciplinaries
- Executive Leadership
- Fixed Line
- Futurism
- Growth Strategies
- Interviewing Skills
- Management
- New Business Development
- Offshore Outsourcing
- Outsourced Solutions
- Peole
- People Development
- Process Improvement
- Regulatory Compliance
- Relationship Management
- Revenue & Profit Growth
- Staff Development
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Team Leadership
- Team Management
- Training Delivery
- Web Sales
- Microsoft Office
- Wireless
- Sales
- Information Technology
- GSM
- Technical Analysis
- Sales Management
- Mobile Devices
- IT Service Management
- ITIL
- Telecommunications
- Business Analysis
- Broadband
Afaque M. Summary
- Afaque M., based in Burnley, GB, is currently a Director at 24|7 Home Rescue. Afaque M. brings experience from previous roles at 24|7 Home Rescue, Eminent4U Private Limited, Telefónica and Telefónica O2 UK. Afaque M. holds a 2004 - 2005 Masters in Msc in Mobile Computing @ University of Bradford. With a robust skill set that includes Leadership, Operations Management, Customer Experience, Call Centers, Claims Management and more. Afaque M. has 3 emails and 3 mobile phone numbers on RocketReach.
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