Advocate Consulting Group Information

Advocate Consulting Group, Ltd. (ACG) is a privately held, Limited Liability Company in Columbus, Ohio serving clients in the public and private sectors. ACG was established as an independent management consulting firm specializing in project management, independent validation and verification (IV&V), business process engineering, organizational assessments, technical procurement management and development of procurement vehicles (i.e. RFPs, RFQs, RFIs), strategic planning services, and information systems lifecycle management. Our technology specializations include but are not limited to: * Voice Over IP (VoIP) phone systems and networks * Call Center technologies (Call Distribution, Quality Monitoring, Workforce Management, Outbound Dialing) * Traditional PBX telecommunications systems and infrastructure * Network infrastructure development, benchmarking and testing * Interactive Voice Response (IVR) systems * Web and application development