The Onyx IT Group delivers cybersecurity-first managed IT, compliance, and AI solutions that help businesses stay secure, efficient, and future-ready. From penetration testing and compliance consulting to managed AI workforces and 24/7 security monitoring — we protect, automate, and align your technology with your business goals.
Secure. Compliant. Intelligent.
Our strength lies within the partnerships we have cultivated, partnering with the industry leaders, and our own highly skilled team. Our focus is to provide technical solutions that complement your business needs.
Are You Sick and Tired Of Dealing With Computer Guys That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do?
If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business.
Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Richmond that provides these benefits to your business.
Here are the reasons you can depend on The HelpDesk Company to keep you and your business up and running:
Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced - The HelpDesk Company has been around since 1998, a respected leader in the community and the industry. We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
The Network Co. of California was founded in June 1993 by Fred Harrah as the result of a merger between Harrah Information Systems (HIS) and The Network Co. (TNC) to help the small businesses in the San Diego community take advantage of the PC revolution that was sweeping the country at the time. People were becoming overwhelmed and frustrated with all the "new stuff" being thrust upon them and making it work to benefit the company was and still is quite a chore.
My dream was to combine my passion for technology with a desire to help other succeed and embrace this new way of doing business and reduce the stress brought about by this new technology, so people could enjoy coming to work once again. As a result, The Network Co. of California (TNCC) created the "Make I.T. Easy" or M.I.T.E Program for short and this has become the company's driving focus ever since.
TNCC specializes in IT services for the SMB client in the San Diego region. Our core strengths are Networks, Cloud Services, Process automation and integration, Pro-Active Computer support services, consulting, and Communications. To be a part of our team at TNCC you need to be passionate about 2 things - Helping others succeed and improve their life with technology.
Our company values are -
1. To live with INTEGRITY and HONESTY in how we conduct business
2. To do the RIGHT THING by treating others the way we expect to be treated
2. To be ACCOUNTABLE to our staff, clients, and shareholders
3. To focus on PEOPLE as individuals and develop beneficial relationships within our community
4. To work as a TEAM with our staff, clients and vendor partners
5. To Always be learning and seeking new KNOWLEDGE so we may GROW and DEVELOP as individuals
We don't hire lone wolves who think the world revolves around them we want a people person. You must also be able to speak business English and not just "techno-babble".