Advanced Call Processing (ACP) Technology Stack

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

Gravity Forms for WordPress is a full featured contact form plugin that features a drag and drop interface, advanced notification routing.

JotForm has allowed millions of users to create forms with a beautiful drag-and-drop online form builder.

WPForms is the WordPress forms plugin with drag & drop online form builder that allows users to create powerful WordPress forms.

WPMU offers WordPress Plugins, WordPress Themes, WordPress Multisite and BuddyPress Plugins and Themes.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

ADP Workforce Now is a web-based human resources application designed especially for midsize businesses. This app gathers and automates company's HR processes into a single dashboard.

ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for mid-sized companies with more than 50 employees.

ClickSoftware provides workforce and service management software solutions.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Genesys PureConnect is a hybrid call center solution that provides users with various tools and functionalities.

HubSpot Forms are easy to build with drag & drop interface, users can add forms to HubSpot landing pages, or embed them on any website page.

Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs.

ASP.net is an open source framework for building web applications and services with .NET and C#.

FlexSlider is a free responsive jQuery slider toolkit that supported in all major browsers with navigation options & touch swipe support.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Lightbox is a script used to overlay images on the current page. It's a snap to setup and works on all modern browsers.

Visual Studio is an integrated development environment used to develop computer programs.

Modernizr is a JavaScript library which is designed to detect HTML5 and CSS3 features in various browsers, which lets JavaScript avoid using unimplemented features or use a workaround such as a shim to emulate them. Modernizr aims to provide this feature detection in a complete and standardized manner.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.

Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.

MiCollab is an online collaboration tool that enables businesses to connect and communicate across blended environments with voice, video, messaging and more.

Unified communications and business phone system.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Proofpoint provides cloud-based email security, e-discovery and compliance solutions for companies to protect sensitive business data.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Dropbox is an off-site server for file syncing, storage and sharing which allows users to save & share files of any format & access them anywhere, on any device.

Zoom is a scalable cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

HubSpot Website Platform is a content management system that enables marketers to build websites personalized for every visitor.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Mite is a web-based tool for freelancers and small teams to track and analyze working hours.mite strives to provide an advanced, yet simple way to help users track their time. Hours can be assigned to customers, projects and services. They can be entered manually or with the built-in timer.

OpenResty is a full-fledged web application server by bundling the standard Nginx core