Adrien Chan Email
Operations Manager @ Convergys
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Adrien Chan Location
- Bayan Lepas, MY
Adrien Chan Work
- Operations Manager @ (September 2015 - Present)
- Head of Department; Senior Manager Customer Service and Operations @ (July 2014 - August 2015)
- Apj Implementation Program Manager @ (March 2011 - March 2014)
- Customer Experience Program Manager @ (February 2007 - March 2011)
- Senior Manager Technical Support @ (April 2006 - February 2007)
- Technical Team Manager @ (October 2004 - April 2006)
- SMB Computer Sales and Technical Support Specialist @ Z’tronic Computers Mass Monitors SDN BHD Penang Malaysia (January 1993 - January 1998)
- Accounts Clerk @ BSN Commercial Bank (January 1991 - January 1992)
- Tech Support Team Leader for South Asia Consumer @
- Technical Support Specialist for South Asia Consumer @
Adrien Chan Education
- Penang Free School 1986-1990
Adrien Chan Skills
- Call Centers
- Service Delivery
- IT Service Management
- Outsourcing
- Disaster Recovery
- Process Improvement
- Business Analysis
- Service Management
- Management
- Sla
- Project Management
- Team Management
- Incident Management
- Call Center
- Program Management
- Business Process Improvement
Adrien Chan Summary
- Adrien Chan, based in Bayan Lepas, MY, is currently a Operations Manager at Convergys. Adrien Chan brings experience from previous roles at Extreme Broadband SDN BHD and Dell. Adrien Chan holds a 1986 - 1990 Penang Free School. With a robust skill set that includes Call Centers, Service Delivery, IT Service Management, Outsourcing, Disaster Recovery and more. Adrien Chan has 1 emails on RocketReach.
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