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Adriane Casas Location
Laguna Niguel, CA, US
Adriane Casas Work
Project Manager @ (June 2023 - Present)
Account Manager @ (January 2020 - March 2021)
Director; Campaign Operations @ T2 Modus (December 2017 - June 2019)
Senior project manager and Contractor @ (May 2015 - May 2016)
VP; Senior Operations Project Manager- Customer Contact Strategy and Execution @ (January 2012 - May 2014)
VP; Conslt System Eng. – Intelligent Call Rting and Dialer Technology @ (June 2009 - January 2012)
AVP; Consultant – Apps Prog. Call Delivery and Measurement @ (November 2007 - June 2009)
AVP; Senior Operations Consultant @ (September 2006 - November 2007)
AVP; Analyst II Dialer Technology, Integration and Execution @ (January 2006 - September 2006)
Officer; Analyst II Telecom Production Support @ (January 2004 - January 2006)
Quality Analyst @ (January 2002 - January 2004)
Senior Collector, Escalation @ (January 2000 - January 2002)
Adriane Casas Education
Azusa Pacific University 1998-2000
Brea Olinda High School
High School
1994-1998
Adriane Casas Skills
Call Center
Process Improvement
Telecommunications
Avaya
Management
VoIP
Call Centers
Contact Centers
Integration
Six Sigma
Risk Management
Credit Cards
Business Process
Project Management
Strategy
Change Management
Customer Service
Software Documentation
Data Center
Vendor Management
Banking
Team Building
Adriane Casas Summary
Adriane Casas, based in Laguna Niguel, CA, US, is currently a Project Manager at dirbos. Adriane Casas brings experience from previous roles at WRG Finance, T2 Modus, ethosIQ and Bank of America. Adriane Casas holds a 1998 - 2000 Azusa Pacific University. With a robust skill set that includes Call Center, Process Improvement, Telecommunications, Avaya, Management and more. Adriane Casas has 2 emails and 2 mobile phone numbers on RocketReach.
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