Adriana Guimarães, based in State of São Paulo, Brazil, is currently a Gerente de Marketing at GSP Atlanta Travel, bringing experience from previous roles at WEDO Kosher, Matueté and Teresa Perez Tours. Adriana Guimarães holds a Certification in CRM @ ESPM Escola Superior de Propaganda e Marketing. With a robust skill set that includes Customer Relationship Management, Customer Experience, Customer Satisfaction, Customer Service, Guest Recovery and more, Adriana Guimarães contributes valuable insights to the industry.