Adriana Costa Gallego's Location
Sao Paulo, Sao Paulo, Brazil
Adriana Costa Gallego's Work
- Customer Service Director @ Decolar Brasil
- Superintendente de operações @ CSU CardSystem SA
- Superintendente Retenção e Customer Experience @ Paraná Banco S/A
- Head of Customer Experience @ Fiserv
- Senior Operations Manager @ Teleperformance
- Customer Experience Consultant @ Consultant
- Superintendente de Call Center and Cobrança @ Santander
- Gerente Executiva Call Center and Cobrança @ Santander
- Executive Manager - Collection Contact Center @ Santander
- Executive Manager - Collection Contact Center @ Itaú Private Bank
Adriana Costa Gallego's Education
- Fundação Getulio Vargas
MBA - Gestão Empresarial (MBA Gestão de Negocios)
2003 - 2004 - Insper
MBA (Gestão de Riscos e Cobrança)
2013 - 2013 - Universidade Paulista
Engineer Mecatronica
1994 - 1998
Adriana Costa Gallego's Skills
- Banking
- PMO
- Credit Cards
- COBIT
- Portfolio Management
- Financial Risk
- Credit Risk
- Negotiation
- Team Leadership
- Strategic Planning
Adriana Costa Gallego's Summary
Adriana Costa Gallego, based in Sao Paulo, Sao Paulo, Brazil, is currently a Customer Service Director at Decolar, bringing experience from previous roles at CSU Digital, Paraná Banco S/A, Fiserv and Teleperformance Brasil. Adriana Costa Gallego holds a 2003 - 2004 MBA - Gestão Empresarial in MBA Gestão de Negocios @ Fundação Getulio Vargas. With a robust skill set that includes Banking, PMO, Credit Cards, COBIT, Portfolio Management and more, Adriana Costa Gallego contributes valuable insights to the industry. Adriana Costa Gallego has 4 emails on RocketReach.
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