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Adrian Shepherd Location
Hartford, CT, US
Adrian Shepherd Work
2025 -now Customer Experience Manager @
2008 -2025 Field Supervisor - Credit and Collections and Revenue Protection @
2008 -2025 Credit and Collections Field Supervisor @ Connecticut Natural Gas Corp
1996 -2008 Customer Service and Credit Supervisor @ National Grid Power Corp
1996 -1997 Shift Leader @ Adelphia Cable
Adrian Shepherd Education
Medaille University
(Business Management)
2005-2007
University at Buffalo
(Business Administration, Management and Operations)
1991-1993
Erie Community College
(Computer Programing)
1988-1990
Bennett High School 1984-1988
Adrian Shepherd Skills
Change Management
Process Improvement
Project Management
Customer Service
Microsoft Office
Energy
Call Center
Microsoft Excel
Business Analysis
Employee Relations
NERC
Training
Visio
Team Building
Leadership
Coaching
Call Centers
Customer Satisfaction
Adrian Shepherd Summary
Adrian Shepherd, based in Hartford, CT, US, is currently a Customer Experience Manager at South Central Connecticut Regional Water Authority. Adrian Shepherd brings experience from previous roles at UIL Holdings Corporation, Connecticut Natural Gas Corp, National Grid Power Corp and Adelphia Cable. Adrian Shepherd holds a 2005 - 2007 Medaille University. With a robust skill set that includes Change Management, Process Improvement, Project Management, Customer Service, Microsoft Office and more. Adrian Shepherd has 3 emails and 4 mobile phone numbers on RocketReach.
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