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Adrian Kemp Location
Towson, MD, US
Adrian Kemp Work
Clinical Customer Service Representative @ (July 2024 - Present)
Front Desk Associate @ (November 2023 - Present)
Financial Aid Assistant @ (November 2023 - July 2024)
Customer Service Representative @ Self-employed (December 2022 - November 2023)
Manager Teleconference Services @ (March 2000 - November 2022)
Adrian Kemp Education
Customer Service call center management
AT&T University corporate training (Operations manager, human resources, training)
2000-2022
LIU Brooklyn
Partial (Accounting and Finance)
1990-1993
Adrian Kemp Skills
Account Management
Administration
Administrative Assistance
Administrative Processes
Arithmetic
Business Acumen
Call Center Administration
Call Center Development
Call Centers
Change Management
Client Relations
Communication
Contact Centers
Crisis Management
Customer Experience
Customer Experience Design
Customer Journeys
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Representatives
Customer Support
Goal Analysis
High-Pressure Situations
Human Resources
Interpersonal Skills
Leadership
Leadership Development
Management
Mental Health
Microsoft Excel
Microsoft Office
Motivational Speaking
Networking
Organizational Effectiveness
Outsourcing
People Management
Performance Management
Personal Development
Personnel Management
Problem Solving
Process Improvement
Project Management
Quality Assurance
Quality Management
Reservations
Team Building
Team Leadership
Team Management
Team Motivation
Teamwork
Telecommunications
Time Management
Training
Training and Development (HR)
Troubleshooting
call center operation
Research
Adrian Kemp Summary
Adrian Kemp, based in Towson, MD, US, is currently a Clinical Customer Service Representative at Johns Hopkins Medicine. Adrian Kemp brings experience from previous roles at Roland Park Place, Morgan State University, Self-employed and AT&T. Adrian Kemp holds a 2000 - 2022 AT&T University corporate training in Operations manager, human resources, training @ Customer Service call center management. With a robust skill set that includes Account Management, Administration, Administrative Assistance, Administrative Processes, Arithmetic and more. Adrian Kemp has 2 mobile phone numbers on RocketReach.
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