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Adnan Shoeb Location
Petaling Jaya, MY
Adnan Shoeb Work
Head Of Information Technology Department (Operation and Services) @ (December 2020 - Present)
Project and Technical Operation Manager @ (October 2015 - October 2020)
Technical Team Lead @ (December 2012 - September 2015)
Senior Product Engineer (L2) @ (October 2010 - November 2012)
Sr. Product Engineer @ (May 2009 - October 2010)
Product Engineer @ (May 2008 - April 2009)
Linux Trainer @ (October 2007 - March 2008)
Adnan Shoeb Education
Prifysgol Cymru Y Drindod Dewi Sant / University of Wales Trinity Saint David
Executive MBA (International Business)
2020-2022
Adnan Shoeb Skills
Asterisk (PBX)
CRM
CRM Integration
CTI
Call Center Architecture
Change Management
Cloud Computing
Contact Center Architecture
Contact Center Consulting
Contact Center Technology
Contact Center as a Service (CCaaS)
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Databases
DevOps
Elastic Stack (ELK)
Elasticsearch
Freeswitch
General Management
ISDN
IVR
Integration
Jasper Reports
Java
Leadership
Linux
Mentoring
Microsoft Power BI
MongoDB
Nginx
Operating Systems
Operations Management
PL/SQL
PostgreSQL
Pre-sales
Predictive Dialers
Process Automation
Professional Services
Project Management
Prometheus.io
Proxmox
REST APIs
RFP
Red Hat Linux
SIEM
SIP
Service Delivery
Session Border Controller
Session Initiation Protocol (SIP)
Softphone
Tableau
Team Leadership
Team Management
Technical Consultation
Technical Staff Management
Technology Integration
Telecommunications
UCaaS
Unified Communications
Vendor Management
VoIP
Voice over IP (VoIP)
Web Services
Adnan Shoeb Summary
Adnan Shoeb, based in Petaling Jaya, MY, is currently a Head Of Information Technology Department (Operation and Services) at Nubitel. Adnan Shoeb brings experience from previous roles at Microtel Technology and Ameyo. Adnan Shoeb holds a 2020 - 2022 Executive MBA in International Business @ Prifysgol Cymru Y Drindod Dewi Sant / University of Wales Trinity Saint David. With a robust skill set that includes Asterisk (PBX), CRM, CRM Integration, CTI, Call Center Architecture and more. Adnan Shoeb has 2 emails on RocketReach.
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