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Adhya Pratama Location
Jakarta, ID
Adhya Pratama Work
2026 -now Account Services Manager @
2025 -2026 Customer Success Lead @
2024 -2024 Customer Success Manager @
2022 -2024 Customer Success Associate @
2019 -2022 Customer Service Quality Assurance Associate @
2019 -2019 ChatBot Project @
2019 -2019 Outbound Promotion Chat Project @
2018 -2019 Customer Service - Service by Shopee @
Adhya Pratama Education
Telkom University
Bachelor's degree (Communication Science)
2013-2017
Adhya Pratama Skills
B2C
Point of Sale (POS) Systems
Client Relations
Business-to-Business (B2B)
Training
Account Management
Mekari Talenta
Customer Retention
Customer Engagement
Human Resources Information Systems (HRIS)
Client Services
ClientSuccess
Service-Level Agreements (SLA)
Adobe Lightroom
After Effects
SOP Development
Chatbot Development
Chatbot Design
LiveChat ChatBot
Customer Service
Problem Solving
Microsoft Office
Customer Experience
Customer Satisfaction
Analytical Skills
Communication
Videography
Video Production
Video Editing
Photography
Adobe Photoshop
Adobe Premiere Pro
Broadcasting
Video Games
Adhya Pratama Summary
Adhya Pratama, based in Jakarta, ID, is currently a Account Services Manager at PT Hitachi Channel Solutions Indonesia. Adhya Pratama brings experience from previous roles at Labamu, Mekari, iSeller Commerce and Shopee. Adhya Pratama holds a 2013 - 2017 Bachelor's degree in Communication Science @ Telkom University. With a robust skill set that includes B2C, Point of Sale (POS) Systems, Client Relations, Business-to-Business (B2B), Training and more. Adhya Pratama has 1 emails on RocketReach.
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