Chief Customer Excellence Officer @ (December 2025 - June 2026)
Head of Customer Excellence and CRM @ Nations of Sky (December 2024 - November 2025)
Chief Commercial Officer @ (April 2021 - April 2023)
Head Of Customer Experience and CRM @ (April 2020 - April 2021)
Director Of Customer Relations @ (August 2017 - November 2019)
HEAD OF CRM @ (July 2014 - August 2017)
Founder @ Bubbles Car Wash (June 2010 - July 2016)
CRM Manager @ (October 2011 - June 2014)
Consumer Marketing Postpaid Retention Senior Team Leader @ (April 2010 - October 2011)
Commercial Communication Senior Team Leader @ (August 2008 - April 2010)
Self Help Team Leader @ (August 2005 - April 2009)
Corporate Account Manager @ (December 2004 - August 2005)
Customer care and Night shift representative @ (October 2002 - August 2004)
Retail Sales representative @ (May 2001 - August 2001)
Adel Kamal Education
Helwan University Cairo
Bachelor's degree (Architecture)
1997-2002
High school graduate of El Alsson School
91.6%
1984-1997
Paris International University
Master of Business Administration - MBA
2025
Adel Kamal Skills
Management
Customer Experience
Customer Retention
Telecommunications
Call Center
CRM
Team Leadership
IVR
Training
Customer Satisfaction
Team Management
Marketing
Product Management
Competitive Analysis
Account Management
Project Planning
Leadership
Pricing
Business Planning
Human Resources
Negotiation
Vendor Management
Sales
Business Development
Mobile Devices
Project Management
Product Marketing
Time Management
Teamwork
Sales Operations
Call Centers
Customer Service
Direct Sales
Marketing Management
Segmentation
Sales Management
Strategy
Business Strategy
Market Research
Networking
Analysis
Start-ups
New Business Development
Operations Management
Team Building
Microsoft Office
Strategic Planning
Customer Relationship Management Crm
PowerPoint
Start Ups
Business Analysis
Public Relations
Contact Centers
Customer Relationship Management
Adel Kamal Summary
Adel Kamal, based in New Cairo City, Cairo Governorate, EG, is currently a Chief Customer Excellence Officer(CXO) at HDP - Housing and Development Properties. Adel Kamal brings experience from previous roles at INERTIA EGYPT, Nations of Sky, Sorouh Developments and SODIC. Adel Kamal holds a 1997 - 2002 Bachelor's degree in Architecture @ Helwan University Cairo. With a robust skill set that includes Management, Customer Experience, Customer Retention, Telecommunications, Call Center and more. Adel Kamal has 3 emails and 1 mobile phone numbers on RocketReach.
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