Adam Wornham Email & Phone Number
Head of Client Services @ The Jones Robinson Group
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Adam Wornham Location
- England, United Kingdom
Adam Wornham Work
- Head of Client Services @ (December 2025 - Present)
- Contact Centre Manager @ (June 2023 - May 2025)
- Client and Customer Services Manager @ (January 2022 - June 2023)
- Client Services Team Lead @ (November 2019 - January 2022)
- Senior Consultant @ (September 2019 - November 2019)
- Consultant @ (August 2017 - September 2019)
- Candidate Manager @ (August 2016 - July 2017)
Adam Wornham Education
- The Open University
Bachelors
2014-2020
Adam Wornham Skills
- Team Management
- Call Center Development
- Employee Training
- Contact Center Management
- Customer Support
- Onboarding
- Customer Experience
- Presentation Skills
- Recruiting
- Job Skills
- Adult Education
- New Hires
- Office Software
- Instructional Design
- Sales Forecasting
- Sales
- Relationship Building
- Presentations
- Lead Qualification
- Inside Sales
- Business-to-Business (B2B)
- VoIP protocols SIP
- VOIP
- Sales Management
- Sales Operations
- Sales Presentations
- Salesforce Training
- Salesforce.com
- Business Process
- Sales Processes
- Interviewing
- JazzHR Recruiting Software
- Performance Improvement
- Contact Centers
- Client Services
- Service-Level Agreements (SLA)
- Microsoft Outlook
- Team Coordination
- Sensitive Issues
- Problem Solving
- Decision-Making
- Cross-team Collaboration
- Complaint Management
- Sourcing
- Screening Resumes
- Management
- Customer Relationship Management (CRM)
- Time Management
- Training
- Service Operations
- Customer Service Operations
- Service Standards
- Process Improvement
- Key Performance Indicators
- Customer Service Management
- Customer Satisfaction
- Agile Methodologies
- Data Analysis
- Analytical Skills
- Auditing
- Negotiation
- Communication
- Requirements Analysis
- Business Transformation
- Executive Search
- Portfolio Management
- Microsoft Office
- Customer Service
- Microsoft Excel
- Leadership
- Microsoft Word
- Research
- PowerPoint
- Public Speaking
- Social Media
- Marketing
- ecommerce
- IT Recruitment
- People Management
- Project Management
- Program Management
- product owner
Adam Wornham Summary
- Adam Wornham, based in England, United Kingdom, is currently a Head of Client Services at The Jones Robinson Group. Adam Wornham brings experience from previous roles at Support Revolution, Chancellors and CVM People: Consulting & Resourcing Services. Adam Wornham holds a 2014 - 2020 Bachelors @ The Open University. With a robust skill set that includes Team Management, Call Center Development, Employee Training, Contact Center Management, Customer Support and more. Adam Wornham has 2 emails and 1 mobile phone numbers on RocketReach.
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