Adam Williams Email & Phone Number
Head of Service Assurance and Architecture @ eir Business
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Adam Williams Location
- Dublin, IE
Adam Williams Work
- Head of Service Assurance and Architecture @ (July 2016 - Present)
- Head of Systems Architecture @ (January 2021 - April 2026)
- Head of Engineering Services @ (March 2013 - July 2016)
- Managed Service Centre Duty Manager @ (October 2011 - March 2013)
- Service Design and System Support Manager @ (March 2008 - October 2011)
- IP Support Team Leader @ (March 2006 - March 2008)
- Broadband Support Team Leader @ (June 2004 - March 2006)
- DSL Support Analyst @ (June 2002 - June 2004)
- Internet Support Technician @ (January 2001 - June 2002)
Adam Williams Education
- Sureskills
(ITIL Expert)
2011-2014 - Lan Communications
(Cisco Certified Network Associate, Exam pending)
2007-2007 - Pink Elephant
(Certificate in ITIL Version 3 Foundation)
2007-2007 - eircom
(Team Leader Development Programme)
2004-2004 - Arthouse, Temple Bar
(Certificate in Digital Audio Visual Applications)
2000-2002 - Dublin Business School
(National Certificate in Office Information Systems)
1998-2000
Adam Williams Skills
- ITIL
- Business Analysis
- Project Management
- Continuous Improvement
- Managed Services
- Service Management
- Telecommunications
- Service Delivery
- IT Service Management
- BMC Remedy
- Sla
- Cisco Technologies
- WAN
- Incident Management
- Vendor Management
- Management
- Call Centers
- Change Management
- Troubleshooting
- Network Administration
- Leadership
- Cisco Systems Products
- Graphic Design
- Sales
- Engineering
- Quality Assurance
- Microsoft Word
- Wide Area Network Wan
- Service Level Agreements Sla
- Service Level Agreements
- Wide Area Network
Adam Williams Summary
- Adam Williams, based in Dublin, IE, is currently a Head of Service Assurance and Architecture at eir business. Adam Williams brings experience from previous roles at eir business and eircom. Adam Williams holds a 2011 - 2014 Sureskills. With a robust skill set that includes ITIL, Business Analysis, Project Management, Continuous Improvement, Managed Services and more. Adam Williams has 1 emails and 3 mobile phone numbers on RocketReach.
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