Process Improvement and Training Consultant @ (September 2020 - April 2023)
Aviva Admin manager @ (October 2017 - September 2020)
Liability Team Leader @ (December 2016 - October 2017)
Claims Handler @ (February 2015 - December 2016)
Insurance Claims Handler @ (September 2010 - January 2015)
Insurance Claims Handler @ (March 2006 - September 2010)
Auto Specialist @ (December 2002 - February 2006)
Adam Thacker Education
Long Stratton High School 1995-2000
Aslacton Primary School 1989-1995
Adam Thacker Skills
Agile & Waterfall Methodologies
Agile Leadership
Agile Methodologies
Agile Project Management
Analytical Skills
Artificial Intelligence (AI)
Automotive Aftermarket
Automotive Repair
Brokers
Business Analytics
Business Process Automation
Business Process Improvement
Business Requirements
C-Level Presentations
Change Management
Claim
Claims Handling
Claims Investigations
Claims Management
Collaboration Tools
Commercial Insurance
Compliance
Continuous Improvement
Credit Hire
Customer Relationship Management (CRM)
Customer Service
Data Management
Data Visualization
External Liaison
Fraud Claims
General Insurance
Guidewire
ISO 9001
Indemnity
Insurance
Interpersonal Skills
Kaizen
Kanban
Leadership
Lean Processes
Lean Six Sigma
Lean Thinking
Legal Liability
Liability
Litigation
Management
Messaging
Microsoft Excel
Microsoft Office
Microsoft Power Apps
Microsoft Power Automate
Microsoft Power BI
Microsoft Power Platform
Microsoft PowerPoint
Microsoft Teams
Neurodiversity Career Support
Office 365
Operational Excellence
Operations Processes
Overseas Claims Handling
Performance Dashboards
Poka Yoke
Presentations
Problem Solving
Process Automation
Process Improvement Tools
Professional Phone Skills
Project Management
Property & Casualty Insurance
Property Claims
Public Speaking
Risk Management
Scrum
Six Sigma
Team Leadership
Total Quality Management (TQM)
Training
Underwriting
Uninsured Loss Recovery
Value Stream Mapping
learning and development
Negotiation
Property and Casualty Insurance
Microsoft Word
Sales
Verify
Adam Thacker Summary
Adam Thacker, based in Norwich, GB, is currently a Founder at Sustained Innovation. Adam Thacker brings experience from previous roles at Steady Uprising, Ethos Broking UK and Verisk. Adam Thacker holds a 1995 - 2000 Long Stratton High School. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Leadership, Agile Methodologies, Agile Project Management, Analytical Skills and more. Adam Thacker has 1 emails on RocketReach.
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