Adam Rea Email
Global Service Delivery Leader @ Panoptics
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Adam Rea Location
- London, GB
Adam Rea Work
- Global Service Delivery Leader @ (September 2024 - Present)
- Information Technology Service Desk Manager @ (April 2018 - September 2024)
- Information Technology Infrastructure Specialist @ Capital & Counties Properties PLC (November 2016 - April 2018)
- IT Support Technician 2nd-3rd Line @ (September 2013 - November 2016)
- IT Support Engineer 2nd Line @ (August 2007 - September 2013)
- 1st Line Helpdesk Analyst @ (February 2007 - August 2007)
- Credit Recovery @ Credit Solutions Ltd (May 2006 - February 2007)
Adam Rea Skills
- Active Directory
- Budget Management
- CMDB
- Call Centers
- Change Management
- Continuous Improvement
- Creativity and Innovation
- Customer Service
- Customer Success
- Data Analytics
- Global Service Management
- Help Desk Support
- Hyper-V
- ISO 27001
- ISO 9001
- ITIL Certified
- Incident Management
- Information Security Awareness
- KPI Implementation & Reporting
- LANDesk
- Major Incident Management
- Managed Services
- Partner Relationship Management
- Problem Management
- Problem Solving
- Request for Proposal (RFP)
- Senior Stakeholder Management
- Service Delivery Management
- Service Design
- Service-Level Agreements (SLA)
- Strategic Planning
- Supplier Management
- Technical Support
- VMware ESX
- Vendor Management
- Windows 7
- Windows Server
- Windows XP
Adam Rea Summary
- Adam Rea, based in London, GB, is currently a Global Service Delivery Leader at Panoptics. Adam Rea brings experience from previous roles at Panoptics, Capital & Counties Properties PLC and arvato Financial Solutions. With a robust skill set that includes Active Directory, Budget Management, CMDB, Call Centers, Change Management and more. Adam Rea has 1 emails on RocketReach.
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