Adam Pearson Email & Phone Number
Director, Global Capacity Planning and Workforce Management @ The Walt Disney Company
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Adam Pearson Location
- San Antonio, TX, US
Adam Pearson Work
- Director, Global Capacity Planning and Workforce Management @ (June 2025 - Present)
- Executive Consultant @ (March 2025 - Present)
- Vice President, Customer Success and Support Operations @ (October 2023 - February 2025)
- Vice President, Support Operations @ (May 2022 - October 2023)
- Senior Director, Workforce Planning @ (April 2021 - May 2022)
- Director, Workforce Planning and Strategy @ (March 2018 - April 2021)
- Director, Workforce Planning @ (March 2015 - March 2018)
- Manager, Workforce Planning @ (March 2013 - March 2015)
- Sr Analyst, Workforce Management @ (March 2012 - March 2013)
- Analyst 2, Resource Planning @ (October 2010 - March 2012)
- Call Center Forecaster @ (March 2007 - October 2010)
- Call center tech support analyst @ (May 2005 - March 2007)
Adam Pearson Education
- University of Washington 2003-2006
Adam Pearson Skills
- Workforce Management
- Vendor Management
- Call Center
- Call Centers
- Customer Experience
- Telecommunications
- Avaya
- Process Improvement
- Forecasting
- Business Analysis
- Customer Satisfaction
- Analytics
- Visio
- Cross-functional Team Leadership
- Contact Centers
- Project Management
- Customer Retention
- Outsourcing
- Business Process Improvement
- Avaya Technologies
- Management
Adam Pearson Summary
- Adam Pearson, based in San Antonio, TX, US, is currently a Director, Global Capacity Planning and Workforce Management at The Walt Disney Company. Adam Pearson brings experience from previous roles at Phoenix CX Consulting Services, Bullhorn and Expedia Group. Adam Pearson holds a 2003 - 2006 University of Washington. With a robust skill set that includes Workforce Management, Vendor Management, Call Center, Call Centers, Customer Experience and more. Adam Pearson has 6 emails and 2 mobile phone numbers on RocketReach.
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