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Adam Lafferty Location
Coraopolis, PA, US
Adam Lafferty Work
2025 -now Manager - L1 Support @
2016 -2025 Supervisor of Computer Operations @
2012 -2016 IT Service Desk Technician @
2009 -2012 Corporate Trainer @
2005 -2009 Driver Assistant @
Adam Lafferty Education
Thaddeus Stevens College of Technology
Associate's degree (Computer and Networking Systems Administration)
2006-2008
Adam Lafferty Skills
Troubleshooting
IT Hardware Support
Technical Support
Software Installation
iPhone Support
Windows 7
Wavelink Avalanche Console
Fleet Management
Blackberry applications
BMC Remedy
Active Directory
Microsoft Office
Windows Server
Point of Sale
Citrix
Cisco Desktop Agent
Printers
Portable Data Terminals
Remote Desktop
Internet Explorer
Workforce Management
SharePoint
Web Design
Dameware
Bomgar
Microsoft Exchange
Customer Service
IT Service Management
MobileIron
Service-Level Agreements (SLA)
Management
See 12+See Less
Remedy Ticketing System
Wavelink Avalanche
Service Level Agreements Sla
Service Level Agreements
Adam Lafferty Summary
Adam Lafferty, based in Coraopolis, PA, US, is currently a Manager - L1 Support at DICK'S Sporting Goods. Adam Lafferty brings experience from previous roles at DICK'S Sporting Goods, Dick's Sporting Goods, Horizons Hospice and Sheetz. Adam Lafferty holds a 2006 - 2008 Associate's degree in Computer and Networking Systems Administration @ Thaddeus Stevens College of Technology. With a robust skill set that includes Troubleshooting, IT Hardware Support, Technical Support, Software Installation, iPhone Support and more. Adam Lafferty has 3 emails and 1 mobile phone numbers on RocketReach.
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