Principal ICM Consultant @ ERA Technology (April 2005 - November 2005)
Principal Engineer @ ERA Technology (April 2005 - October 2005)
3rd Line Technical Specialist @ Cable & Wireless (January 2000 - April 2005)
Support Engineer @ (January 2001 - March 2005)
Database Developer @ Reed Recruitment (April 2000 - December 2000)
Staff @ Index Recruitment (January 2000 - March 2000)
Shift Manager @ (April 1998 - December 1999)
Adam Jackman Education
University of Essex
Bachelor of Science - BS (Ecology & Environmental Biology)
1996-1999
Blackwater Valley Centre
A Levels (A Levels)
1994-1996
Blackwater
Frogmore
Adam Jackman Skills
VoIP
Cisco Call Manager
Unified Communications
IP
Integration
IVR
Telecommunications
Data Center
Pre-sales
ICM
ITIL
Cloud Computing
Call Logging
Virtualization
CTI
Telephony
Unity
IPCC Express
Cisco ICM
Cisco IPCC
Troubleshooting
ACD
SQL
Disaster Recovery
SIP
Microsoft Operating Systems
Perl/shell scripting
Cisco IP IVR
Cisco CVP
SQL Server 2005/2000
Periphonics
Cisco
Call Center
Contact Centre
CVP
Consultancy
Solution Design
Call Recording
Linux
Windows
Deployment
System Administration
Voice over IP (VoIP)
Cisco Systems Products
Active Directory
Provision
Networking
End User Training
Voice Over Ip Voip
PBX
Cucch
Managed Services
Technical Support
Cucm
Cuccx
Pre Sales
Service Delivery
Cucce
Windows Server 2003
Voice Over Ip
Adam Jackman Summary
Adam Jackman, based in Farnborough, GB, is currently a Senior Architect at Global Relay. Adam Jackman brings experience from previous roles at Global Relay, Hampshire County Council and Conn3ct. Adam Jackman holds a 1996 - 1999 Bachelor of Science - BS in Ecology & Environmental Biology @ University of Essex. With a robust skill set that includes VoIP, Cisco Call Manager, Unified Communications, IP, Integration and more. Adam Jackman has 3 emails and 2 mobile phone numbers on RocketReach.
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