Adam Ford Email & Phone Number
Executive Director Of Operations @ Scottish Legal Aid Board (SLAB)
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Adam Ford Location
- Edinburgh, GB
Adam Ford Work
- 2022 - now Executive Director Of Operations @
- 2017 - 2022 Deputy Director Customer Services @
- 2017 - 2017 Interim Head of Contact Centres @
- 2016 - 2017 Executive Of Customer Services @
- 2012 - 2016 Head of Customer Services @
- 2010 - 2012 Head of Customer Insight and Development @
- 2009 - 2010 Consultant - Head of Customer Contact Centres @
- 2009 - 2009 Seminarian @ Archdiocese of Liverpool
- 2006 - 2009 CSC Project Manager @
- 2005 - 2006 National Customer Contact Centre Manager @
- 2002 - 2005 Team Manager and Operations Manager @
- 2000 - 2002 Team Supervisor @ Orange
Adam Ford Education
- Chartered Institute of Housing
CIH Director Programme (Housing)
2013 - 2014 - Firebrand Training
Six Sigma Green Belt (Firebrand Training)
2012 - 2012 - The University of Salford
Msc (Business practice)
2007 - 2009
Adam Ford Skills
- Public Sector
- Governance
- Stakeholder Engagement
- Stakeholder Management
- Private Sector
- Change Management
- Customer Experience
- Customer Insight
- Customer Service
- Service Improvement
- Service Implementation
- Operations Management
- Multi-site
- Team Leadership
- Six Sigma
- Programme Leadership
- Project Implementation
- Culture Change
- Creative Services
- Group Presentations
- Conference Speaking
- Innovative Design
- Qualitative Research
- Online Communities
- Web Services
- Business Process Improvement
- Leadership
- Management
- Performance Management
- Policy
- Process Improvement
- Project Management
- Strategy
- Time Management
- Public Speaking
- Teaching
- Microsoft Office
- JavaScript
- Marketing Strategy
- Multi Site
Adam Ford Summary
- Adam Ford, based in Edinburgh, GB, is currently a Executive Director Of Operations at Scottish Legal Aid Board (SLAB). Adam Ford brings experience from previous roles at HM Land Registry, OH Assist Limited, Barratt Developments plc and Yorkshire Housing. Adam Ford holds a 2013 - 2014 CIH Director Programme in Housing @ Chartered Institute of Housing. With a robust skill set that includes Public Sector, Governance, Stakeholder Engagement, Stakeholder Management, Private Sector and more. Adam Ford has 1 emails and 3 mobile phone numbers on RocketReach.
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