Adam Ford Email & Phone Number
Executive Director Of Operations @ Scottish Legal Aid Board (SLAB)
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Adam Ford Location
- Edinburgh, GB
Adam Ford Work
- Executive Director Of Operations @ (May 2022 - Present)
- Deputy Director Customer Services @ (December 2017 - April 2022)
- Interim Head of Contact Centres @ (September 2017 - December 2017)
- Executive Of Customer Services @ (August 2016 - August 2017)
- Head of Customer Services @ (July 2012 - August 2016)
- Head of Customer Insight and Development @ (October 2010 - July 2012)
- Team Supervisor @ Orange
- Consultant - Head of Customer Contact Centres @ (December 2009 - October 2010)
- Seminarian @ Archdiocese of Liverpool (August 2009 - December 2009)
- CSC Project Manager @ (August 2006 - August 2009)
- National Customer Contact Centre Manager @ (June 2005 - July 2006)
- Team Manager and Operations Manager @ (October 2002 - June 2005)
- Team Supervisor @ Orange (January 2000 - January 2002)
Adam Ford Education
- Chartered Institute of Housing
CIH Director Programme (Housing)
2013-2014 - Firebrand Training
Six Sigma Green Belt (Firebrand Training)
2012-2012 - The University of Salford
Msc (Business practice)
2007-2009
Adam Ford Skills
- Public Sector
- Governance
- Stakeholder Engagement
- Stakeholder Management
- Private Sector
- Change Management
- Customer Experience
- Customer Insight
- Customer Service
- Service Improvement
- Service Implementation
- Operations Management
- Multi-site
- Team Leadership
- Six Sigma
- Programme Leadership
- Project Implementation
- Culture Change
- Creative Services
- Group Presentations
- Conference Speaking
- Innovative Design
- Qualitative Research
- Online Communities
- Web Services
- Business Process Improvement
- Leadership
- Management
- Performance Management
- Policy
- Process Improvement
- Project Management
- Strategy
- Time Management
- Public Speaking
- Teaching
- Microsoft Office
- JavaScript
- Marketing Strategy
- Multi Site
Adam Ford Summary
- Adam Ford, based in Edinburgh, GB, is currently a Executive Director Of Operations at Scottish Legal Aid Board (SLAB). Adam Ford brings experience from previous roles at HM Land Registry, OH Assist Limited, Barratt Developments plc and Yorkshire Housing. Adam Ford holds a 2013 - 2014 CIH Director Programme in Housing @ Chartered Institute of Housing. With a robust skill set that includes Public Sector, Governance, Stakeholder Engagement, Stakeholder Management, Private Sector and more. Adam Ford has 1 emails and 3 mobile phone numbers on RocketReach.
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