Adam Drum Email
Service Desk Team Lead @ JEM Managed IT Services
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Adam Drum Location
- Sydney, NSW, AU
Adam Drum Work
- Service Desk Team Lead @ (September 2025 - Present)
- Vocal Coach and Teacher @ Fairfield School of Music (May 2025 - Present)
- End User Support - Customer Lead @ (May 2023 - August 2025)
- End User Support Customer Lead (Secondment) @ (August 2022 - May 2023)
- End User Support Analyst @ (September 2021 - September 2022)
- Technical Support Senior Technician @ (April 2017 - September 2021)
- Technical Support Officer @ (October 2015 - April 2017)
- NBN Bulk Management @ (October 2014 - October 2015)
- ISP Support Technician @ (May 2013 - October 2014)
- Help Desk Analyst and Technical Support @ (August 2012 - May 2013)
- Service Analyst and Quality Control @ (March 2011 - August 2012)
Adam Drum Education
- Australian College Of Commerce & Management - RTO Code 1441
Certificate 4 in Networking (Information Technology)
2012-2013 - Fairvale High School
HSC
2003-2008
Adam Drum Skills
- Networking
- Escalations Management
- Session Work
- Operations Management
- Conflict Resolution
- Logic Pro
- Cubase
- Technical Support
- Windows And Mac Operating Systems
- Data Entry
Adam Drum Summary
- Adam Drum, based in Sydney, NSW, AU, is currently a Service Desk Team Lead at JEM Managed IT Services. Adam Drum brings experience from previous roles at Fairfield School of Music and Datacom. Adam Drum holds a 2012 - 2013 Certificate 4 in Networking in Information Technology @ Australian College Of Commerce & Management - RTO Code 1441. With a robust skill set that includes Networking, Escalations Management, Session Work, Operations Management, Conflict Resolution and more. Adam Drum has 1 emails on RocketReach.
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