Adam Drum Email

Service Desk Team Lead @ JEM Managed IT Services

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Adam Drum Location

Sydney, NSW, AU

Adam Drum Work

2025 - now Service Desk Team Lead @ JEM Managed IT Services
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2025 - now Vocal Coach and Teacher @ Fairfield School of Music
2023 - 2025 End User Support - Customer Lead @ Datacom

2022 - 2023 End User Support Customer Lead (Secondment) @ Datacom
2021 - 2022 End User Support Analyst @ Datacom
2017 - 2021 Technical Support Senior Technician @ tech2
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2015 - 2017 Technical Support Officer @ tech2
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2014 - 2015 NBN Bulk Management @ tech2
2013 - 2014 ISP Support Technician @ tech2
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2012 - 2013 Help Desk Analyst and Technical Support @ tech2

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Adam Drum Education

Australian College Of Commerce & Management - RTO Code 1441
Certificate 4 in Networking (Information Technology)
2012 - 2013
Fairvale High School
HSC
2003 - 2008

Adam Drum Skills

Networking
Escalations Management
Session Work

Operations Management
Conflict Resolution
Logic Pro
Cubase
Technical Support
Windows And Mac Operating Systems
Data Entry

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Adam Drum Summary

Adam Drum, based in Sydney, NSW, AU, is currently a Service Desk Team Lead at JEM Managed IT Services. Adam Drum brings experience from previous roles at Fairfield School of Music and Datacom. Adam Drum holds a 2012 - 2013 Certificate 4 in Networking in Information Technology @ Australian College Of Commerce & Management - RTO Code 1441. With a robust skill set that includes Networking, Escalations Management, Session Work, Operations Management, Conflict Resolution and more. Adam Drum has 1 emails on RocketReach.

Adam Drum Emails

Found 1 emails

@jem.com.au

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