Senior Manager, Customer Care @ (March 2017 - February 2021)
Manager, Customer Care @ (July 2013 - March 2017)
Supervisor, Customer Care @ (March 2011 - July 2013)
Account Executive, Customer Care @ (October 2009 - March 2011)
Adam Cope Education
Pennsylvania State University
Bachelor's degree (Telecommunications Management)
2000-2004
Pennsylvania State University
Associate of Science (A.S.) (Electrical Engineering Technologies/Technicians)
2000-2002
Adam Cope Skills
Sales
Management
Team Leadership
Microsoft Word
Microsoft Excel
Call Center
Workforce Management
Assistenza clienti
Integrated Marketing
Contact Centers
Contact Center Management
Agent Development
Selling
Adam Cope Summary
Adam Cope, based in Salunga-Landisville, PA, US, is currently a Senior Manager, Operations Effectiveness - Account Management at Comcast. Adam Cope brings experience from previous roles at Comcast Cable. Adam Cope holds a 2000 - 2004 Bachelor's degree in Telecommunications Management @ Pennsylvania State University. With a robust skill set that includes Sales, Management, Team Leadership, Microsoft Word, Microsoft Excel and more. Adam Cope has 1 emails and 1 mobile phone numbers on RocketReach.
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