Active Claims Solutions Competitors

Niche motor claims company.

ICM's directors are Paul Moran ACII and Bernard Thornton FCII, who both have over 35 years experience in the insurance profession. We have a dedicated team of insurance trained staff working under the close supervision of the directors. We work closely with commercial insurance brokers to provide a personal and professional service to clients in the event of non-fault Motor claims. We seek to differentiate ourselves from others in our market by providing hands-on expertise and service when clients need it most, for example if they are injured or in urgent need of a replacement vehicle. Where necessary, we can call upon specialists such as the legal profession or accident investigation experts. We have representation on the ground throughout the country. Whatever services we are asked to provide, we offer the highest standards of professionalism. All our staff are insurance trained and new recruits are actively encouraged to study for the Chartered Insurance Institute's professional exams. In fact we are signatories to 'The Aldermanbury Declaration', a CII initiative to instil professional standards into the insurance business and to promote the quality of the profession to the wider market. All telephone calls are answered personally by a director or claims handler. We have no call centres and no automated push-button answering systems. In most cases claims are dealt with by the same handler from beginning to end. Although most of our work comes by referral from insurance brokers, we are happy to deal with individual enquiries from businesses or individuals.