Achar Sharma Email & Phone Number
Manager, Technical Support Engineering @ Salesforce
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Achar Sharma Location
- Bengaluru, KA, IN
Achar Sharma Work
- Manager, Technical Support Engineering @ (September 2026 - Present)
- Technical Support Manager @ (July 2024 - August 2026)
- Technical Lead @ (October 2021 - August 2024)
- Senior Technical Account Manager @ (March 2021 - October 2021)
- Technical Account Manager @ (May 2019 - March 2021)
- Technical Support Associate @ (August 2017 - May 2019)
Achar Sharma Education
- NIIT Institute 2014-2017
Achar Sharma Skills
- Analytical Skills
- CSE
- Career Path Planning
- Client Rapport
- Coaching & Mentoring
- Communication
- Constructive Feedback
- Contact Center as a Service (CCaaS)
- Content Distribution Networks
- Critical Thinking
- Customer Experience
- Customer Interaction
- Customer Relations
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Support
- Domain Name System (DNS)
- Engineering Support
- Escalations Management
- FTP
- Hypertext Transfer Protocol (HTTP)
- Internet Protocol Suite (TCP/IP)
- Interpersonal Communication
- Interpersonal Skills
- Key Metrics
- Key Performance Indicators
- Knowledge Sharing
- Leadership
- Linux
- Managing Technical Personnel
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Network Troubleshooting
- Networking
- Performance Monitoring
- Post-Sales
- Problem Solving
- Product Support
- Salesforce.com
- Soft Skills
- Support Engineers
- Support Management
- Team Leadership
- Team Management
- Team Performance
- Technical Documentation
- Technical Staff Management
- Technical Support
- Technology Leadership
- Ticketing Systems
- Training
- Troubleshooting
- Web Technologies
- Workload Prioritization
- Zendesk
- salesforce
Achar Sharma Summary
- Achar Sharma, based in Bengaluru, KA, IN, is currently a Manager, Technical Support Engineering at Salesforce. Achar Sharma brings experience from previous roles at Catchpoint. Achar Sharma holds a 2014 - 2017 NIIT Institute. With a robust skill set that includes Analytical Skills, CSE, Career Path Planning, Client Rapport, Coaching & Mentoring and more. Achar Sharma has 1 emails on RocketReach.
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