At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences.
From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously. We offer low deposits and flexible repayments. Members of the British Airways Club can collect both Avios and Tier Points when booking their holiday, as well as using Avios as a form of payment.
Customers can choose from more than 10,500 carefully selected hotels in over 600 locations across 100 countries. Car hire, in partnership with Avis & Budget, airport transfers and sightseeing experiences can also be booked on ba.com, or by calling our destination experts.
First established in 1955 then rebranded as British Airways Holidays in 1991, we are a wholly owned subsidiary of IAG Loyalty.
We operate in almost 50 markets globally and we are now the UK’s sixth largest Tour Operator in the latest ATOL data published by the Civil Aviation Authority.
We’ve gathered over 500,000 verified customer reviews, and we’re delighted that over 91% of our customers would book with us again.
We’re proud to be recognised among the UK’s top 10 most recommended brands in YouGov Plc’s 2025 rankings. Based on a year of positive Recommend scores, this reflects the trust our customers place in us - and their considered choice to share that experience with others.
We regularly ask our colleagues how they feel about working at British Airways Holidays and we are delighted that a high percentage say that they want to work here because of our culture and work environment and that we have a vision for the future that's easy to understand and meaningful.
Unfortunately, we're unable to answer any specific customer service queries here. If you need to contact someone about our service or need immediate assistance, please visit ba.com/contactus
Skyborne is a global modern airline training academy headquartered at Gloucestershire Airport in the UK, with additional training facilities in Vero Beach, Florida, US and Bournemouth Airport, UK. Established by industry experts, Skyborne brings a fresh approach to airline pilot training.
We set ourselves the highest standards and believe that work should be both satisfying and fun. At the core of Skyborne is a culture shaped by our values and pillars: we champion creativity in everything we do, foster a supportive, team-focused environment and set the bar high for quality and professionalism. We’re a people-first company and a motivated, passionate team who take pride in giving our trainees the strongest start to their aviation careers.
We employ a carefully selected team of professionals who are committed to shaping the next generation of pilots.
Airways Aviation is the largest privately owned group of aviation academies in the world, offering a wide range of courses: Airline Pilot, Aircraft Maintenance, Cabin Crew, Military Training and Ground Staff.
We own and operate well-resourced Academies across different countries and continents, offering courses approved by EASA, CASA and ICAO. These courses are focused on coupling the most advanced practical and theoretical disciplines to meet the future needs of aviation students and our industry partners alike.
We are likewise globally positioned to respond to virtually any demand to accommodate any Airline, MRO, Handling company or Military need with outstanding training.
Training locations in:
- Montpellier, FRANCE
- Bremen, GERMANY
- Gold Coast, Qld, AUSTRALIA
- Brisbane, Qld, AUSTRALIA
- Lismore, NSW, AUSTRALIA
- Dubai, UAE
- Hyderabad, INDIA
- Dakar, SENEGAL
- Sal, CAPE VERDE
- Milan, ITALY
- Forli, ITALY
- Casablanca, MOROCCO
- Cascais, PORTUGAL
- Ponte de Sor, PORTUGAL
- Pirkkala, FINLAND
- Vantaa, FINLAND
Years of experience: 45+ Trained Commercial Airline Pilots: 12,000+ Trained Cabin Crew: 12,000+ Trained Aircraft Maintenance Engineers: 3,100+ Trained Ground Handling: 10,000+ Training fleet size: 100+ aircraft. (largest diamond fleet in Europe and one of the largest in the world) - 15 simulators