Abraham George Email
Head of Shared Services Centre, International
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Abraham George Location
- Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Abraham George Work
- Head of Shared Services Centre, International @ Haworth (January 2023 - Present)
- Regional Manager Shared Services Centre and IT, APAC @ Haworth (January 2021 - December 2022)
- Senior Manager Shared Services Centre @ Haworth (January 2018 - December 2020)
- Shared Services Centre Manager @ Haworth (June 2015 - December 2017)
- General Manager Contact Centre and Outsourcing Services @ International Assistance Sdn. Bhd. (November 2011 - May 2015)
- Director of Operations @ Melaleuca Southeast Asia (M) Sdn. Bhd. (September 2009 - October 2011)
- Senior Distributor Relationship Manager @ XanGo LLC (June 2007 - August 2009)
- Call Center Manager @ Pan Pacific KLIA (December 2002 - May 2007)
- Contact Centre Supervisor @ Omegatrend Malaysia Sdn. Bhd. (June 2000 - December 2002)
- Customer Service Officer @ DiGi Telecommunications Sdn. Bhd (August 1995 - May 2000)
Abraham George Education
- Federal Institute of Technology
(Engineering)
1991-1994
Abraham George Skills
- Account Management
- Avaya Communication Manager
- Avaya IP Telephony
- Business Development
- Business Process Improvement
- CRM
- Call Center Administration
- Call Center Development
- Call Centers
- Cisco Call Manager
- Coaching
- Contact Center Architecture
- Contact Center Design
- Contact Center Management
- Contact Center Operations
- Contact Center Strategy
- Contact Center Technology
- Contact Center Transformation
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Employee Training
- Fidelio
- Leadership
- Management
- New Business Development
- Opera
- Outsourcing
- Process Improvement
- Project Management
- Project Planning
- Remedy Force
- Sales Management
- Shared Service Center
- Shoretel
- Silk Road
- Start-ups
- Strategic Planning
- Team Building
- Team Leadership
- Team Management
- Training
- Vendor Management
- Start Ups
- Strategy
- Public Speaking
- Sales
Abraham George Summary
- Abraham George, based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY, is currently a Head of Shared Services Centre, International at Haworth. Abraham George brings experience from previous roles at Haworth and International Assistance Sdn. Bhd.. Abraham George holds a 1991 - 1994 Federal Institute of Technology. With a robust skill set that includes Account Management, Avaya Communication Manager, Avaya IP Telephony, Business Development, Business Process Improvement and more. Abraham George has 1 emails on RocketReach.
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