2000 -2002 Contact Centre Supervisor @ Omegatrend Malaysia Sdn. Bhd.
1995 -2000 Customer Service Officer @ DiGi Telecommunications Sdn. Bhd
Abraham George Education
Federal Institute of Technology
(Engineering)
1991-1994
Abraham George Skills
Training
Outsourcing
Start Ups
Contact Center Technology
Account Management
Shared Service Center
Contact Centers
Team Building
Contact Center Operations
Contact Center Architecture
Avaya Communication Manager
Fidelio
Strategy
Employee Training
Contact Center Design
Management
Customer Service Management
Leadership
Sales Management
Opera
Vendor Management
Contact Center Strategy
Team Leadership
Process Improvement
New Business Development
CRM
Remedy Force
Business Development
Project Management
Customer Service
Call Center Development
Public Speaking
Call Center Administration
Sales
Cisco Call Manager
Strategic Planning
Silk Road
Call Centers
Contact Center Transformation
Avaya IP Telephony
Customer Service Operations
Coaching
Contact Center Management
ShoreTel
Team Management
Project Planning
Abraham George Summary
Abraham George, based in Kuala Lumpur, MY, is currently a Head of Shared Services Centre, International at Haworth. Abraham George brings experience from previous roles at Haworth and International Assistance Sdn. Bhd.. Abraham George holds a 1991 - 1994 Federal Institute of Technology. With a robust skill set that includes Training, Outsourcing, Start Ups, Contact Center Technology, Account Management and more. Abraham George has 2 emails on RocketReach.
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