Pinnacle IT helps Arkansas organizations stay secure, stay compliant, and put AI to work safely.
As a leading MSP in Arkansas, we manage the technology behind your business and build security into every layer of it. Our clients come to us for outcomes: fewer incidents, audit-ready compliance, and an IT environment that's ready for what's next.
What we do
Managed security and IT: 24/7 monitoring, endpoint and identity protection, email security, backup and disaster recovery, and full Microsoft 365 support
Compliance: CIS Controls v8, HIPAA, CMMC, PCI-DSS, and CJIS, including support for justice-sector organizations
AI readiness: Assessments and integrations that help you adopt AI with the right data protections, access controls, and governance in place
Who we serve
Healthcare, government and justice, finance, manufacturing, and professional services organizations across Arkansas and beyond.
Family-owned and locally rooted, we pair enterprise-grade protection with a team that knows your name. Whether you're strengthening your current IT or planning your next move, we'll meet you where you are and build a path forward.
Ready to talk? Reach out for a security or AI readiness assessment.
Above the Cloud.
It's more than just a tag line. In today's world of IT, cloud services have become the reality of every modern business. Outsourcing these services removes many infrastructure hurdles but they still require maintenance and support. That's where we come in. We work 'above the cloud' by leveraging established platforms like AWS, Azure, and Google to facilitate in the migration to, and support of, numerous hosted solutions and open source platforms.
Our goal is to form lasting relationships by first, listening to and understanding your day-to-day concerns. This allows us to define your problems in "IT" speak and translate that back to you in the form of solutions to your specific business obstacles. By setting clear objectives and expectations, you will always know where a project or task stands.
We specialize in identifying better processes and use of your existing resources, as well as offer hybrid or full on hosted solutions to relieve the burden and cost of maintaining infrastructure.
Our team will seamlessly integrate into your existing IT department to augment their abilities; or if you don’t have a dedicated team, let us fill that void by managing all your IT needs, keeping your best interests at the forefront and ensuring business continuity in the event of an IT emergency.
The founders of the company were all born and raised in the state of Indiana and are ready to give back, stay local, and help other Indiana businesses succeed.
My name is John Roberts and I'm the President of ProActive IT Solutions. For over 20 years, ProActive IT has partnered with small business owners who struggle to effectively implement and manage the technology needed to run their businesses. Our services provide business owners with the expertise needed to support and upgrade their IT systems, leverage cloud technologies, and proactively monitor and manage their operations on a day-to-day basis. Through our position as one of the top IT managed services providers in the Chicago area, our clients can take advantage of our knowledge and experience to build and maintain a reliable, high performance computing environment, allowing them to focus more time on their core business, and improving their bottom line. Get the expertise you need. Let us know how we can provide IT support for your business.