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Abigail Lao Location
Cebu City, PH
Abigail Lao Work
Project Manager @ (October 2018 - Present)
Process Consultant @ (November 2016 - October 2018)
Head of Operations - Apac @ (February 2015 - June 2016)
Head of Projects - Apac @ (October 2013 - June 2016)
Senior Project Manager @ (April 2011 - September 2013)
Customer Service Officer @ (June 2009 - August 2010)
Team Lead - Customer Operations @ (January 2006 - January 2009)
Service Head and Sales Officer @ (June 2002 - July 2005)
Various Staff and Officer Positions @ Far East Bank (October 1993 - March 2002)
Abigail Lao Education
Cebu Technological University
Masters (Special Education)
2005-2006
Saint Theresa's College
(Education, Business)
2004-2005
University of the Philippines
Bachelor of Science (Business Economics)
1989-1993
Abigail Lao Skills
Translation
Proofreading
Project Management
Quality Assurance
Foreign Languages
Process Improvement
Management
Marketing
Budgets
CRM
Human Resources
Website Localization
English
Localization
Customer Service
Multilingual
Microsoft Office
Customer Relationship Management (CRM)
Analytical Skills
Change Management
Time Management
Project Delivery
Quality Management
Business Process
Positive Psychology
Webcasting
Presentation Skills
Customer Relationship Management
Abigail Lao Summary
Abigail Lao, based in Cebu City, PH, is currently a Project Manager at Mercedes-Benz Group Services Philippines, Inc.. Abigail Lao brings experience from previous roles at Mercedes-Benz Group Services Philippines, Inc. and Lingo24. Abigail Lao holds a 2005 - 2006 Masters in Special Education @ Cebu Technological University. With a robust skill set that includes Translation, Proofreading, Project Management, Quality Assurance, Foreign Languages and more. Abigail Lao has 2 emails on RocketReach.
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