Location
Mumbai, MH, IN
Work
- Vice President - Technology @ ICICI Lombard
- Sr. Vice President- Investment Advisory and Customer Service @ ICICIdirect
- Head Service Quality- IRBG @ ICICI Bank
- Channel Head- Liability Phonebanking Group @ ICICI Bank
- Head Account Service @ Standard Chartered Bank
- SQ Head- Bank @ Standard Chartered Bank
- Manager Regional Call Center- North @ ANZ
- Relationship Manager CGC @ ANZ
- Graduate Trainee @ Tata Steel
Education
- Faculty of Management Studies - University of Delhi
MBA (Marketing and Finance)
1994 - 1996 - Institute of Technology, BHU
B-Tech (Ceramic Sciences and Engineering)
1989 - 1993
Skills
- Matlab
- Customer Experience
- Business Strategy
- Management
- Customer Insight
- Banking
- Advisory
- Research
- Service Quality
- Liability
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