Vice President, Global Customer Care @ (January 2017 - April 2019)
Senior Director, Customer Care @ (August 2014 - December 2016)
Business Productivity Improvement Manager @ (August 2012 - August 2013)
Process Excellence Black Belt @ (January 2011 - August 2012)
Product Manager – IT Systems @ (February 2008 - December 2010)
Software Development Engineer (E-Commerce) @ (November 2006 - January 2008)
Software Development Engineer (Editorial Systems) @ (December 2000 - November 2006)
Product Manager and Programmer @ CPL Natural Care (January 2001 - January 2002)
Abhinav Mathur Education
University of Technology Sydney
Master of Business Administration (M.B.A.) (Strategic Management and Finance)
2008-2013
University of Sydney
Undergraduate (Software Engineering)
2000-2003
Abhinav Mathur Skills
5S
Black Belt
Business Analysis
Business Intelligence
Business Process Design
Business Process Improvement
Continuous Improvement
DMAIC
ITIL
Integration
Lean Tools
Process Excellence
Process Improvement
Product Development
Project Management
SAP
Six Sigma
Solution Architecture
Supply Chain
Team Leadership
Visio
Microsoft Office
Retail
Publishing
Microsoft Word
Social Media
Operations
Abhinav Mathur Summary
Abhinav Mathur, based in New York, NY, US, is currently a SVP, Enterprise AI Transformation and Customer Experience at Success Academy Charter Schools. Abhinav Mathur brings experience from previous roles at Audible. Abhinav Mathur holds a 2008 - 2013 Master of Business Administration (M.B.A.) in Strategic Management and Finance @ University of Technology Sydney. With a robust skill set that includes 5S, Black Belt, Business Analysis, Business Intelligence, Business Process Design and more. Abhinav Mathur has 3 emails and 2 mobile phone numbers on RocketReach.
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